[SAMSUNG NP900X4D-K03SE] suspend/resume failure

Bug #1304618 reported by Harri-vainola
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Medium
Unassigned

Bug Description

Bug is send by system Ubuntu 14.04 beta LTS.
Keyboard lights don't not work in samsumg 900x4D.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-23-generic 3.13.0-23.45
ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
Uname: Linux 3.13.0-23-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.1-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: harri 1867 F.... pulseaudio
Date: Tue Apr 8 22:03:22 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=e79e4d62-348e-4c75-8878-bb5cbdc19c89
InstallationDate: Installed on 2014-02-28 (39 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
InterpreterPath: /usr/bin/python3.4
MachineType: SAMSUNG ELECTRONICS CO., LTD. 900X3C/900X3D/900X3E/900X4C/900X4D
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-23-generic.efi.signed root=UUID=27b58a85-9628-45ed-a797-06e373351f65 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-23-generic N/A
 linux-backports-modules-3.13.0-23-generic N/A
 linux-firmware 1.127
SourcePackage: linux
Title: [SAMSUNG ELECTRONICS CO., LTD. 900X3C/900X3D/900X3E/900X4C/900X4D] suspend/resume failure
UpgradeStatus: Upgraded to trusty on 2014-03-02 (36 days ago)
UserGroups:

dmi.bios.date: 11/01/2013
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: P10ABK
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: NP900X4D-K03SE
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: FAB1
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP10ABK:bd11/01/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn900X3C/900X3D/900X3E/900X4C/900X4D:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP900X4D-K03SE:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
dmi.product.name: 900X3C/900X3D/900X3E/900X4C/900X4D
dmi.product.version: 0.1
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

Revision history for this message
Harri-vainola (harri-vainola) wrote :
Revision history for this message
Harri-vainola (harri-vainola) wrote :

My main problem is that WiFi is pumping on/off.
I don't know is it weake signal, hardware or software problem.
I suppose it is weake signal and software problem.
In earlier ubuntu versions it works better.

Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Re: [SAMSUNG ELECTRONICS CO., LTD. 900X3C/900X3D/900X3E/900X4C/900X4D] suspend/resume failure

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-trusty/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Harri-vainola (harri-vainola) wrote : Re: [Bug 1304618] Re: [SAMSUNG ELECTRONICS CO., LTD. 900X3C/900X3D/900X3E/900X4C/900X4D] suspend/resume failure

On 09.04.2014 17:39, Joseph Salisbury wrote:
> Would it be possible for you to test the latest upstream kernel?
Sure, but I am rookie with Linux.
I am not sure what is right package to download.
Page
https://wiki.ubuntu.com/Kernel/MainlineBuilds?action=show&redirect=KernelMainlineBuilds
has so much information.
-Harri

Revision history for this message
penalvch (penalvch) wrote : Re: [SAMSUNG ELECTRONICS CO., LTD. 900X3C/900X3D/900X3E/900X4C/900X4D] suspend/resume failure

Harri-vainola, could you please provide the full computer model as noted on the sticker?

tags: added: needs-full-computer-model
Revision history for this message
Harri-vainola (harri-vainola) wrote : Re: [Bug 1304618] Re: [SAMSUNG ELECTRONICS CO., LTD. 900X3C/900X3D/900X3E/900X4C/900X4D] suspend/resume failure

In fact my Samsung NP900X4D-K03SE works pretty well, no problems (some
tiny).
- suspend / resume works
- network and wlan works
- after I install linux v3.14 kernel[0], as suggested, I was not able
reboot my computer, so I return v3.13
- after that experiment I got some problems but I am going to clean up
my computer

You can close the ticket.
-Harri

On 14.04.2014 02:39, Christopher M. Penalver wrote:
> Harri-vainola, could you please provide the full computer model as noted
> on the sticker?
>
>
> ** Tags added: needs-full-computer-model
>
> run p

Changed in linux (Ubuntu):
status: Incomplete → Fix Released
penalvch (penalvch)
summary: - [SAMSUNG ELECTRONICS CO., LTD. 900X3C/900X3D/900X3E/900X4C/900X4D]
- suspend/resume failure
+ [SAMSUNG NP900X4D-K03SE] suspend/resume failure
tags: removed: needs-full-computer-model
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