[Acer AO751h] suspend/resume failure

Bug #1304551 reported by John Erike
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

The netbook failed to boot/resume after the lid was closed. Removed the battery and then rebooted using AC. Crash report followed.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-23-generic 3.13.0-23.45
ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
Uname: Linux 3.13.0-23-generic i686
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.1-0ubuntu1
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: john 1668 F.... lxpanel
CRDA: Error: [Errno 2] No such file or directory: 'iw'
Date: Tue Apr 8 14:16:00 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=483c2287-757b-4995-9699-e353c8c6c9aa
InstallationDate: Installed on 2014-04-02 (5 days ago)
InstallationMedia: Lubuntu 14.04 LTS "Trusty Tahr" - Beta i386 (20140326)
InterpreterPath: /usr/bin/python3.4
MachineType: Acer AO751h
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 psbdrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-23-generic root=UUID=b67a49dc-eba3-4420-817f-a9f1eab3acdd ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-23-generic N/A
 linux-backports-modules-3.13.0-23-generic N/A
 linux-firmware 1.127
SourcePackage: linux
Title: [Acer AO751h] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 06/23/2009
dmi.bios.vendor: Acer
dmi.bios.version: V0.3206
dmi.board.name: JV11-ML
dmi.board.vendor: Acer
dmi.board.version: Not Applicable
dmi.chassis.type: 1
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAcer:bvrV0.3206:bd06/23/2009:svnAcer:pnAO751h:pvrNotApplicable:rvnAcer:rnJV11-ML:rvrNotApplicable:cvnAcer:ct1:cvrN/A:
dmi.product.name: AO751h
dmi.product.version: Not Applicable
dmi.sys.vendor: Acer

Revision history for this message
John Erike (johnerike1) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-trusty/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
penalvch (penalvch)
tags: added: bios-outdated-3212
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
wavesailor (wavesailor)
Changed in linux (Ubuntu):
status: Expired → Confirmed
Revision history for this message
wavesailor (wavesailor) wrote :

You have to remove battery to restart PC.
A hard-reset, holding the power button down for 4 seconds or more does nothing either.
Using xbuntu 14.04 with 3.16.0-59.generic

Revision history for this message
penalvch (penalvch) wrote :

wavesailor, it will help immensely if you filed a new report with the Ubuntu repository kernel (not mainline/upstream) via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

For more on why this is helpful, please see https://wiki.ubuntu.com/ReportingBugs.

Changed in linux (Ubuntu):
importance: Medium → Low
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.