[ASUS T300LA] suspend/resume failure

Bug #1304035 reported by Håkon Emil Olsen
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

it happends when I start the computer after update

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-23-generic 3.13.0-23.45 [modified: boot/vmlinuz-3.13.0-23-generic]
ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
Uname: Linux 3.13.0-23-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.1-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: hakon 2791 F.... pulseaudio
 /dev/snd/controlC1: hakon 2791 F.... pulseaudio
Date: Mon Apr 7 03:09:17 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=2f3129f8-1cf2-4b0b-a5c4-66a59d8966cf
InstallationDate: Installed on 2014-04-06 (1 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Daily amd64 (20140406)
InterpreterPath: /usr/bin/python3.4
MachineType: ASUSTeK COMPUTER INC. T300LA
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-23-generic.efi.signed root=UUID=5c15ce47-1698-4c9e-9773-0d9865fdf3ac ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-23-generic N/A
 linux-backports-modules-3.13.0-23-generic N/A
 linux-firmware 1.127
SourcePackage: linux
StagingDrivers: keucr
Title: [ASUSTeK COMPUTER INC. T300LA] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 10/08/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: T300LA.205
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: T300LA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrT300LA.205:bd10/08/2013:svnASUSTeKCOMPUTERINC.:pnT300LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnT300LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: T300LA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Revision history for this message
Håkon Emil Olsen (hemilo) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
penalvch (penalvch) wrote :

Håkon Emil Olsen, as per http://www.asus.com/Notebooks_Ultrabooks/ASUS_Transformer_Book_T300LA/HelpDesk_Download/ an update to your BIOS is available (207). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

tags: added: bios-outdated-207
summary: - [ASUSTeK COMPUTER INC. T300LA] suspend/resume failure
+ [ASUS T300LA] suspend/resume failure
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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