[Toshiba Satellite U400-112] Ubuntu does not work after hibernation

Bug #1303873 reported by Alex
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

Doesn't work: usb mouse, usb ports, monitor, ethernet and don't responding to any key combination.
The system is completely inactive.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-23-generic 3.13.0-23.45
ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
Uname: Linux 3.13.0-23-generic x86_64
ApportVersion: 2.14.1-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: alexandr 5294 F.... pulseaudio
 /dev/snd/pcmC0D0p: alexandr 5294 F...m pulseaudio
CurrentDesktop: Unity
Date: Mon Apr 7 18:55:14 2014
HibernationDevice: RESUME=UUID=b24a6988-ef72-4a27-9d47-eaae3b40da79
InstallationDate: Installed on 2014-04-05 (1 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Daily amd64 (20140405)
MachineType: TOSHIBA Satellite U400
ProcEnviron:
 LANGUAGE=ru
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=ru_RU.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-23-generic root=UUID=a2542225-0e12-4374-9e06-517a541a1421 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-23-generic N/A
 linux-backports-modules-3.13.0-23-generic N/A
 linux-firmware 1.127
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: yes
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/25/2010
dmi.bios.vendor: TOSHIBA
dmi.bios.version: V4.70
dmi.board.name: Satellite U400
dmi.board.vendor: TOSHIBA
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnTOSHIBA:bvrV4.70:bd10/25/2010:svnTOSHIBA:pnSatelliteU400:pvrPSU40E-00E00FRU:rvnTOSHIBA:rnSatelliteU400:rvrNotApplicable:cvnTOSHIBA:ct10:cvrN/A:
dmi.product.name: Satellite U400
dmi.product.version: PSU40E-00E00FRU
dmi.sys.vendor: TOSHIBA

Revision history for this message
Alex (salamonovich) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Alex (salamonovich)
description: updated
Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Re: Toshiba u400-112 ubuntu system does not work after hibernation

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-trusty/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Alex (salamonovich) wrote :

kernel-bug-exists-upstream

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Alex (salamonovich)
tags: added: kernel-bug-exists-upstream
removed: amd64 apport-bug trusty
Alex (salamonovich)
tags: added: amd64 apport-bug trusty
Revision history for this message
penalvch (penalvch) wrote :

Alex, could you please test the latest mainline kernel via http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.15-rc1-trusty/ and advise to the results?

summary: - Toshiba u400-112 ubuntu system does not work after hibernation
+ [Toshiba Satellite U400-112] Ubuntu does not work after hibernation
tags: added: latest-bios-4.70 needs-upstream-testing regression-potential
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Alex (salamonovich) wrote :

Christopher, kernel 3.15 does not work after hibernation.

Revision history for this message
penalvch (penalvch) wrote :

Alex, did this problem not occur in a release prior to Trusty?

tags: added: kernel-bug-exists-upstream-3.15-rc1
removed: kernel-bug-exists-upstream
tags: removed: needs-upstream-testing
Revision history for this message
Alex (salamonovich) wrote :

Christopher, yes, this is problem only in Trusty.
Still a problem with the fan speed after 3.2 kernel.

Revision history for this message
penalvch (penalvch) wrote :

Alex, just to clarify, this issue is reproducible as far back as the 3.2 kernel (Precise 12.04.0)?

Was this reproducible in a kernel prior to 3.2?

Revision history for this message
Alex (salamonovich) wrote :

Christopher, no. Only in trusty.

Revision history for this message
penalvch (penalvch) wrote :

Alex, the next step is to fully commit bisect from Saucy to Trusty, in order to identify the offending commit. Could you please do this following https://wiki.ubuntu.com/Kernel/KernelBisection ?

Revision history for this message
Alex (salamonovich) wrote :

Christopher, today I'm install lubuntu Trusty and there were no problems with hibernation.

Revision history for this message
penalvch (penalvch) wrote :

Alex, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1303873/comments/12 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in linux (Ubuntu):
status: Incomplete → Invalid
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