[Dell Latitude E5500] suspend/resume failure

Bug #1303586 reported by Ryszard Skowron
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

When the system starts

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-23-generic 3.13.0-23.45
ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
Uname: Linux 3.13.0-23-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.1-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: rskowron 2387 F.... pulseaudio
Date: Mon Apr 7 07:32:06 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=692ab553-d614-48e4-8827-a398055efeb3
InstallationDate: Installed on 2014-03-15 (22 days ago)
InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140225)
InterpreterPath: /usr/bin/python3.4
MachineType: Dell Inc. Latitude E5500
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-23-generic root=UUID=4caa5ae1-9ac1-4a61-999a-e3f110f6e3f9 ro rootflags=subvol=@ quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-23-generic N/A
 linux-backports-modules-3.13.0-23-generic N/A
 linux-firmware 1.127
SourcePackage: linux
Title: [Dell Inc. Latitude E5500] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 07/30/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A16
dmi.board.name: 0DW634
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA16:bd07/30/2010:svnDellInc.:pnLatitudeE5500:pvr:rvnDellInc.:rn0DW634:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude E5500
dmi.sys.vendor: Dell Inc.

Revision history for this message
Ryszard Skowron (skowron-ryszard) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
penalvch (penalvch) wrote : Re: [Dell Inc. Latitude E5500] suspend/resume failure

Ryszard Skowron, as per http://www.dell.com/support/home/us/en/04/product-support/product/latitude-e5500/drivers an update to your BIOS is available (A19). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

tags: added: bios-outdated-a19
summary: - [Dell Inc. Latitude E5500] suspend/resume failure
+ [Dell Latitude E5500] suspend/resume failure
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.