Ubuntu
update-manager package

update-manager crashed with package isn't installed in _show_transaction()

Bug #1302854 reported by embmicro on 2014-04-04

This bug report is a duplicate of: Bug #1194964: update-manager crashed with Package isn't installed in _run_in_dialog(). Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	update-manager (Ubuntu)	Confirmed	Medium	Unassigned

Bug Description

The update manager crashed after I clicked update.

ProblemType: Crash
DistroRelease: Ubuntu 14.04
Package: update-manager 1:0.196.9
ProcVersionSignature: Ubuntu 3.13.0-19.40-generic 3.13.6
Uname: Linux 3.13.0-19-generic x86_64
ApportVersion: 2.14-0ubuntu1
Architecture: amd64
CurrentDesktop: GNOME
Date: Fri Apr 4 14:47:53 2014
ExecutablePath: /usr/bin/update-manager
GsettingsChanges:
b'com.ubuntu.update-manager' b'first-run' b'false'
b'com.ubuntu.update-manager' b'launch-time' b'1396647727'
InstallationDate: Installed on 2014-04-04 (0 days ago)
InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326.1)
InterpreterPath: /usr/bin/python3.4
PackageArchitecture: all
ProcCmdline: /usr/bin/python3 /usr/bin/update-manager --no-update --no-focus-on-map
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
PythonArgs: ['/usr/bin/update-manager', '--no-update', '--no-focus-on-map']
SourcePackage: update-manager
Title: update-manager crashed with Package linux-image-generic isn't installed in _show_transaction()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

Tags:

Revision history for this message

embmicro (justin-embeddedmicro) wrote on 2014-04-04:

Dependencies.txt Edit (13.7 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt.txt Edit (109.2 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt.txt Edit (138.7 KiB, text/plain; charset="utf-8")
HookError_source_update_manager.txt Edit (508 bytes, text/plain; charset="utf-8")
ProcMaps.txt Edit (59.7 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (843 bytes, text/plain; charset="utf-8")
Traceback.txt Edit (689 bytes, text/plain; charset="utf-8")

Apport retracing service (apport) on 2014-04-04

tags:	removed: need-duplicate-check
Changed in update-manager (Ubuntu):
importance:	Undecided → Medium

Brian Murray (brian-murray) on 2014-04-09

information type:

Private → Public

Revision history for this message

Launchpad Janitor (janitor) wrote on 2014-10-06:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in update-manager (Ubuntu):
status:	New → Confirmed

Brian Murray (brian-murray) on 2014-10-06

summary:

- update-manager crashed with Package linux-image-generic isn't installed
- in _show_transaction()
+ update-manager crashed with package isn't installed in
+ _show_transaction()