[Realtek ALC887-VD] Pulseaudio fails to detect card

[gwhite]

No sound on any package, sound settings shows "Dummy Output". Just allowed Software Updater to install large upgrade, 300+ packages.
.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: pulseaudio 1:4.0-0ubuntu10
ProcVersionSignature: Ubuntu 3.13.0-19.40-generic 3.13.6
Uname: Linux 3.13.0-19-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14-0ubuntu1
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC1', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D3p', '/dev/snd/pcmC1D7p', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D2c', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: Unity
Date: Thu Apr 3 18:30:55 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-03-30 (4 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: pulseaudio
Symptom: audio
Symptom_Card: HDA-Intel - HDA ATI SB
Symptom_Jack: Green Line Out, Rear
Title: [GA-78LMT-USB3, Realtek ALC887-VD, Green Line Out, Rear] Pulseaudio fails to detect card
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/19/2012
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F4
dmi.board.name: GA-78LMT-USB3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF4:bd10/19/2012:svnGigabyteTechnologyCo.,Ltd.:pnGA-78LMT-USB3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-78LMT-USB3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: GA-78LMT-USB3
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Raymond (superquad-vortex2)]

some pci quirk used by other alc8xx codes seem affect your alc887-vd when your pci ssid are as same when the driver merge the codes for several alc8xx codecs

e,g.

CD pin complex

!!-----------

/sys/class/sound/hwC0D0/init_pin_configs:
0x11 0x99430130
0x12 0x411111f0
0x14 0x01014410
0x15 0x411111f0
0x16 0x411111f0
0x17 0x411111f0
0x18 0x01a19c40
0x19 0x02a19c50
0x1a 0x0181344f
0x1b 0x02214c20
0x1c 0x411111f0
0x1d 0x4004c601
0x1e 0x411111f0
0x1f 0x411111f0

/sys/class/sound/hwC0D0/driver_pin_configs:
0x1c 0x993301f0

/sys/class/sound/hwC0D0/user_pin_configs:

[3vi1 (launchpad-net-eternaldusk)]

Same issue with today's trusty updates, with different audio device.

00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04)
        Subsystem: CLEVO/KAPOK Computer Device 5105
        Flags: bus master, fast devsel, latency 0, IRQ 47
        Memory at f7b10000 (64-bit, non-prefetchable) [size=16K]
        Capabilities: <access denied>
        Kernel driver in use: snd_hda_intel

I also spy people over at ubuntuforums with the same issue: http://ubuntuforums.org/showthread.php?t=2211608

[Raymond (superquad-vortex2)]

https://git.kernel.org/cgit/linux/kernel/git/tiwai/sound.git/commit/sound/pci/hda/patch_realtek.c?id=8f2392142346f2754c8292a94cc62a157ed1e093

Advanced information - PCI Vendor/Device/Subsystem ID's
!!--------------------------------------------------------

00:14.2 0403: 1002:4383
 Subsystem: 1458:a002

seem all gigabyte desktop use same pci ssid

[Raymond (superquad-vortex2)]

https://git.kernel.org/cgit/linux/kernel/git/tiwai/sound.git/log/sound/pci/hda/patch_realtek.c?qt=grep&q=gigabyte

this mean your motherboard may be affected by the above patches since your motherboard have same pci ssid

[ted chang (monkeyboyted)]

I dont think this is a pulseaudio bug. I actually have a similar bug with similar behavior but I decided to update the alsa stack and it fixed it.

https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1300844

Try updating sound as these instructions

https://wiki.ubuntu.com/Audio/UpgradingAlsa/DKMS

[Daniel van Vugt (vanvugt)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1300844, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.