[ASUS 1011CX] suspend/resume failure

Bug #1301444 reported by Chris
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

Happens all the time, I don't know why or what happened

Ubuntu 3.13.0-20.42-generic 3.13.7

sudo lspci -vnvn > lspci-vnvn.log //made the following line
pcilib: sysfs_read_vpd: read failed: Connection timed out

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-20-generic 3.13.0-20.42
ProcVersionSignature: Ubuntu 3.13.0-20.42-generic 3.13.7
Uname: Linux 3.13.0-20-generic i686
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14-0ubuntu1
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: purzel 1697 F.... pulseaudio
Date: Wed Apr 2 17:02:32 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=47078c64-8b4e-44ef-a651-59b35dd06e7d
InstallationDate: Installed on 2014-03-30 (2 days ago)
InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Alpha i386 (20140225)
InterpreterPath: /usr/bin/python3.4
MachineType: ASUSTeK COMPUTER INC. 1011CX
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 psbdrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-20-generic root=UUID=df2fb6d8-0831-48b4-b077-16401c64fd60 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-20-generic N/A
 linux-backports-modules-3.13.0-20-generic N/A
 linux-firmware 1.127
SourcePackage: linux
Title: [ASUSTeK COMPUTER INC. 1011CX] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 03/29/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1015CX.0801
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 1015CX
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1015CX.0801:bd03/29/2012:svnASUSTeKCOMPUTERINC.:pn1011CX:pvrx.x:rvnASUSTeKCOMPUTERINC.:rn1015CX:rvrx.xx:cvnASUSTeKCOMPUTERINC.:ct10:cvrx.x:
dmi.product.name: 1011CX
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Revision history for this message
Chris (c-cadek) wrote :
Revision history for this message
Chris (c-cadek) wrote :

Well, I forgot to add information.
I always get two error prompts when I boot up my netbook, not telling me what went wrong, just that something went wrong.
I doesn't affect the averall performance at all, I don't notice anythin weird afterwards. Only when I let my netbook suspend, und want to get back to work, I will be greeted by the login screen, type in my password, but then only get a black screen. At this point I can't do anything else then rebooting my netbook and see the two error prompts again

Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
penalvch (penalvch) wrote : Re: [ASUSTeK COMPUTER INC. 1011CX] suspend/resume failure

Chris, as per http://www.asus.com/Notebooks_Ultrabooks/Eee_PC_1015CX/HelpDesk_Download/ an update to your BIOS is available (1101). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

tags: added: bios-outdated-1101
summary: - [ASUSTeK COMPUTER INC. 1011CX] suspend/resume failure
+ [ASUS 1011CX] suspend/resume failure
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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