[ASUS P53E] Error on bootup

Bug #1301176 reported by Adam Ryczkowski
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

This error happened at the boot time, when the Unity wasn't even loaded properly yet.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-20-generic 3.13.0-20.42
ProcVersionSignature: Ubuntu 3.13.0-20.42-generic 3.13.7
Uname: Linux 3.13.0-20-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: adam 1964 F.... pulseaudio
Date: Tue Apr 1 23:32:32 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=c84868cd-8373-4db3-a148-87dcfb969596
InstallationDate: Installed on 2014-03-24 (8 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140323)
InterpreterPath: /usr/bin/python3.4
MachineType: ASUSTeK Computer Inc. P53E
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-20-generic root=UUID=61a52c81-c5e6-462d-b5b3-f585e8c72ee8 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-20-generic N/A
 linux-backports-modules-3.13.0-20-generic N/A
 linux-firmware 1.127
SourcePackage: linux
Title: [ASUSTeK Computer Inc. P53E] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 03/15/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P53E.209
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: P53E
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP53E.209:bd03/15/2012:svnASUSTeKComputerInc.:pnP53E:pvr1.0:rvnASUSTeKComputerInc.:rnP53E:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: P53E
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

Revision history for this message
Adam Ryczkowski (adam-ryczkowski) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
penalvch (penalvch) wrote : Re: [ASUSTeK Computer Inc. P53E] Error on bootup

Adam Ryczkowski, as per http://support.asus.com/download.aspx?SLanguage=en&m=P53E&os=30 an update to your BIOS is available (210). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

tags: added: bios-outdated-210
summary: - [ASUSTeK Computer Inc. P53E] Error on bootup
+ [ASUS P53E] Error on bootup
Revision history for this message
Adam Ryczkowski (adam-ryczkowski) wrote : Re: [Bug 1301176] Re: [ASUSTeK Computer Inc. P53E] Error on bootup

Dear Christopher.

Unfortunately I'll be nowhere near that computer in next 2 months. I'll
be unable to apply the BIOS patch until middle of summer.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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