[Fujitsu Celsius H730] Touchpad does not work on with Ubuntu 14.04

Bug #1300427 reported by Alfredo Gemma
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

Touchpad does not work after installing Ubuntu 14.04 on Fujitsu Celsius.
In System Settings - Mouse & Touchpad it appears enabled.

WORKAROUND: Add the following 2 lines to /etc/rc.local and reboot:
sudo modprobe -r psmouse
sudo modprobe psmouse proto=imps

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-20-generic 3.13.0-20.42 [modified: boot/vmlinuz-3.13.0-20-generic]
ProcVersionSignature: Ubuntu 3.13.0-20.42-generic 3.13.7
Uname: Linux 3.13.0-20-generic x86_64
ApportVersion: 2.14-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: alfredo 1700 F.... pulseaudio
 /dev/snd/controlC0: alfredo 1700 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Mar 31 22:14:07 2014
HibernationDevice: RESUME=UUID=7c73a31f-0435-4117-b377-dfc247f4162e
InstallationDate: Installed on 2014-03-31 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Daily amd64 (20140330)
MachineType: FUJITSU CELSIUS H730
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-20-generic root=UUID=2c742582-5f02-4d6d-ad5b-79786860457b ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-20-generic N/A
 linux-backports-modules-3.13.0-20-generic N/A
 linux-firmware 1.126
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/03/2014
dmi.bios.vendor: FUJITSU // Phoenix Technologies Ltd.
dmi.bios.version: Version 1.06
dmi.board.name: FJNB274
dmi.board.vendor: FUJITSU
dmi.board.version: G3
dmi.chassis.type: 10
dmi.chassis.vendor: FUJITSU
dmi.chassis.version: CELSIUS H730
dmi.modalias: dmi:bvnFUJITSU//PhoenixTechnologiesLtd.:bvrVersion1.06:bd02/03/2014:svnFUJITSU:pnCELSIUSH730:pvr10601583184:rvnFUJITSU:rnFJNB274:rvrG3:cvnFUJITSU:ct10:cvrCELSIUSH730:
dmi.product.name: CELSIUS H730
dmi.product.version: 10601583184
dmi.sys.vendor: FUJITSU

Revision history for this message
Alfredo Gemma (alfredo-gemma) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Re: Touchpad does not work on Fujitsu Celius with Ubuntu 14.04

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-trusty/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
tags: added: kernel-bug-exists-upstream
Revision history for this message
penalvch (penalvch) wrote :

Alfredo Gemma, could you please test the latest mainline kernel via http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.15-rc2-trusty/ and advise to the results?

description: updated
tags: added: latest-bios-1.06
summary: - Touchpad does not work on Fujitsu Celius with Ubuntu 14.04
+ [Fujitsu Celsius H730] Touchpad does not work on with Ubuntu 14.04
Changed in linux (Ubuntu):
importance: Medium → Low
Revision history for this message
Alfredo Gemma (alfredo-gemma) wrote :

Installing the latest mainline kernel fixes the issue.

Thank you.

Changed in linux (Ubuntu):
status: Incomplete → Fix Released
Revision history for this message
penalvch (penalvch) wrote :

Alfredo Gemma, installing a mainline kernel would not be considered Status Fix Released, as the fix from mainline has not landed in the Ubuntu kernel. For more on Status please see https://wiki.ubuntu.com/Bugs/Status .

tags: added: kernel-fixed-upstream-3.15-rc2
removed: kernel-bug-exists-upstream
tags: added: needs-reverse-bisect
Changed in linux (Ubuntu):
status: Fix Released → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Test with newer development kernel (3.13.0-24.46)

Thank you for taking the time to file a bug report on this issue.

However, given the number of bugs that the Kernel Team receives during any development cycle it is impossible for us to review them all. Therefore, we occasionally resort to using automated bots to request further testing. This is such a request.

  With the recent release of this Ubuntu release, would like to confirm if this bug is still present. Please test again with the newer kernel and indicate in the bug if this issue still exists or not.

You can update to the latest development kernel by simply running the following commands in a terminal window:

    sudo apt-get update
    sudo apt-get dist-upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released.

If you want this bot to quit automatically requesting kernel tests, add a tag named: bot-stop-nagging.

 Thank you for your help, we really do appreciate it.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: kernel-request-3.13.0-24.46
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Thor K. H. (nitrolinken) wrote :

I hope in my changing of this bug's status I am not breaking any correct path of resolvement, as I can confirm the same bug happens on the same model in my case.

I've looked at bug #1166442, and tried step #137 to see if that dkms patch would resolve anything.
However, the only remedy so far has been to use `modprobe psmouse proto=imps`.

Changed in linux (Ubuntu):
status: Expired → Confirmed
Revision history for this message
Thor K. H. (nitrolinken) wrote :

In addition, I would point out something weird that I noticed: if I hold the middle-click down, the cursor functions fine. I can left-click while doing the middle-click, and it'll be as if I'm not using the middle-click button at all.

However, the moment I let go of the middle-click, the cursor stops moving.
I've attached evtest-log with middle-click (as the other one's empty), plus Xorg.0.log with.

Revision history for this message
Thor K. H. (nitrolinken) wrote :

Additional Xorg.0.log from after performing evtest in a different VT.

Revision history for this message
Thor K. H. (nitrolinken) wrote :

Additional information, in regards to comment #10: I've updated to a mainline kernel, 3.17-rc5-utopic, and the symptoms are all the same except for one thing: now, whilst holding down the middle-click button, I can also press the right-click button and have it register.

Revision history for this message
penalvch (penalvch) wrote :

Thor K. H., thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into the default Ubuntu kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

As well, please do not announce in this report you created a new bug report.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.