freeze while installing package

Bug #1299509 reported by Frank
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

While installing "Ubuntu restricted extras", the software center window became completely unresponsive, as evidenced by the window manager rendering its window to gray scale. Although I've waited for over 30 minutes, the progress bar remains stuck at about 60%.

I've included the relevant part of my syslog.

In the hanging state the main software-center process had 7 child software-center processes and 1 debconf-communi process.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: software-center 13.10-0ubuntu3
ProcVersionSignature: Ubuntu 3.13.0-20.42-generic 3.13.7
Uname: Linux 3.13.0-20-generic x86_64
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
CurrentDesktop: Unity
Date: Sat Mar 29 17:40:43 2014
InstallationDate: Installed on 2014-03-29 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
PackageArchitecture: all
SourcePackage: software-center
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Frank (k-lamnchpad-n) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in software-center (Ubuntu):
status: New → Confirmed
Revision history for this message
edward stavin (edwardstavin-o) wrote :

Bug still here in fresh install of 14.10 32 bit. Just 1 day old.

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