Innocuous error prompt pops up when logging in after suspend and the battery runs out, or when battery is not present and power is unplugged

Bug #1298792 reported by George Sofianos
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Confirmed
Low
SatoshiNakamoto

Bug Description

After logging in after I suspend and the battery runs out, or when battery is not present and I unplug the power supply.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-19-generic 3.13.0-19.40
ProcVersionSignature: Ubuntu 3.13.0-19.40-generic 3.13.6
Uname: Linux 3.13.0-19-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: fotini 2115 F.... pulseaudio
Date: Fri Mar 28 07:49:36 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
InstallationDate: Installed on 2014-03-23 (4 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140322)
InterpreterPath: /usr/bin/python3.4
MachineType: Hewlett-Packard HP Pavilion g6 Notebook PC
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB:
 0 inteldrmfb
 1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-19-generic root=UUID=e1ae85e3-71c4-44db-bc13-b62d0ac1e3d2 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-19-generic N/A
 linux-backports-modules-3.13.0-19-generic N/A
 linux-firmware 1.126
SourcePackage: linux
Title: [Hewlett-Packard HP Pavilion g6 Notebook PC] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 01/24/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.66
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1670
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 09.4C
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.66:bd01/24/2013:svnHewlett-Packard:pnHPPaviliong6NotebookPC:pvr059B100000204510000020100:rvnHewlett-Packard:rn1670:rvr09.4C:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion g6 Notebook PC
dmi.product.version: 059B100000204510000020100
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
George Sofianos (georgesofianosgr) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
George Sofianos (georgesofianosgr) wrote :

From the sticker:
Model: g6-1080ev

So the full computer model is : HP Pavilion g6-1080ev

description: updated
Revision history for this message
penalvch (penalvch) wrote : Re: [HP Pavilion g6-1080ev Notebook PC] suspend/resume failure

George, do you notice any issues suspending/resuming or would this be innocuous?

summary: - [Hewlett-Packard HP Pavilion g6 Notebook PC] suspend/resume failure
+ [HP Pavilion g6-1080ev Notebook PC] suspend/resume failure
tags: added: latest-bios-f.66
Revision history for this message
George Sofianos (georgesofianosgr) wrote :

No Christopher, suspend works fine. I reported this bug because usually when I turn on my notebook it shows me the 'report the problem' window.

I recently noticed that the problem occures when my pc is in suspend state and loses power (runs out of battery or when battery is not presented and I unplug the power supply ) . Then when I login the 'report the problem' window appears.

Revision history for this message
penalvch (penalvch) wrote :

George, thanks for the information. The root issue here is that apport is too sensitive to events that aren't actually bugs. Reassigning for apport maintainers to investigate.

description: updated
affects: linux (Ubuntu) → apport (Ubuntu)
Changed in apport (Ubuntu):
status: Incomplete → New
summary: - [HP Pavilion g6-1080ev Notebook PC] suspend/resume failure
+ Innocuous error prompt pops up when logging in after suspend and the
+ battery runs out, or when battery is not present and power is unplugged
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in apport (Ubuntu):
status: New → Confirmed
Revision history for this message
cmc302a (cmolina11) wrote :

Maybe this is a little off-topic, maybe not... I have been able to replicate the bug described by George Sofianos, related to the power "shortage" when the system is in suspension, and the battery is removed, or when there is no battery present and the mains get suddenly disconnected. HOWEVER, this also happens at RANDOM whenever the system is in suspension, and the system gets resumed. The real issue here, IMO; is that something is wrong with the suspend/resume function, not really with apport...

I wouldn't say it's INNOCUOUS..... The whole environment you left in suspension is LOST after this crash (thet's the whole point of the suspend function in the first place, to let you keep working where you left off...)

Revision history for this message
cmc302a (cmolina11) wrote :

PS. I know it's a different environment, but maybe related to bug #1112726?

Changed in apport (Ubuntu):
assignee: nobody → SatoshiNakamoto (evansanita713)
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.