Suspend and hibernate missing from KMenu and Power Management in System settings

[Andrej Mernik]

I have used install scripts to install Kubuntu 14.04 on three completely different systems. Although the packages installed are basically the same, one of the system has no Suspend/hibernate options in the KMenu nor in the Power management in the KDE System settings. Since this is a laptop, this also means that the battery life is greatly reduced, because it cannot go to standby when lid is closed or when it's idle. Interestingly, If I logout, there is a Standby button on the lighdm login screen. If I click it, the laptop goes to standby and wakes up without problems.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: upower 0.9.23-2ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-18.38-generic 3.13.6
Uname: Linux 3.13.0-18-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
CurrentDesktop: KDE
Date: Sat Mar 22 21:18:53 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-03-14 (8 days ago)
InstallationMedia: Ubuntu-Server 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140130)
SourcePackage: upower
UpgradeStatus: No upgrade log present (probably fresh install)

[Andrej Mernik (r33d3m33r-deactivatedaccount)]

Below is upower -d output. Interesting lines are:

  can-suspend: no
  can-hibernate: no

This is certainly not true. I can suspend using Lightdm button and pm-suspend and the system is also able to wake up.

[Anjune M (anj-tuesday)]

Same problem here -- suspend/hibernate have vanished from application launchers and the "Leave" menu as well as the Power Management settings.

I'm on a desktop and my upower -d output doesn't even have can-suspend/can-hibernate lines:

Daemon:
  daemon-version: 0.99.0
  on-battery: no
  lid-is-closed: no
  lid-is-present: no
  is-docked: no
  critical-action: HybridSleep

dbus-send --print-reply --type=method_call --dest="org.freedesktop.PowerManagement" /org/freedesktop/PowerManagement org.freedesktop.PowerManagement.CanSuspend says:

method return sender=:1.4 -> dest=:1.825 reply_serial=2
   boolean false

pm-suspend still works fine, though.

My notebook with pretty much the same up-to-date 14.04 setup remains unaffected. Both use the proprietary nvidia driver (one with nvidia-prime, one without)

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Andrej Mernik (r33d3m33r-deactivatedaccount)]

I have discovered some additional details. It appears pm-utils are dependencies of upower, but they didn't install when I did a clean install of 14.04 and therefore the menu entries were missing. After pm-utils installation and *reboot*, the buttons are there again.

[Anjune M (anj-tuesday)]

Hm. I'm having the problem in spite of pm-utils being installed.

[elPraga (elpraga)]

Very similar problem on Ubuntu with unity. The menu entries for suspend diappeared from the menu.

It can suspend and resume perfectly, and using upower -d , the system even knows it does.

Daemon:
  daemon-version: 0.9.23
  can-suspend: yes
  can-hibernate: yes
  on-battery: no
  on-low-battery: no
  lid-is-closed: no
  lid-is-present: yes
  is-docked: no
root@HP-EliteBook-2530p:~#

but the entries in the menu are missing.

It is really annoying because my girlfriend uses suspend a lot and I am preparing the notebook for her.

Is there any way to add the menu entries back manually if I know that they are working properly?

Thanks for any hints..

[Alberto Salvia Novella (es20490446e)]

It affects a non-essential hardware component (removable network card, camera, web-cam, music player, sound card, power management feature, printer...).

[elPraga (elpraga)]

Well, it reappeared again in my case now...

[Anjune M (anj-tuesday)]

The bug "spread" to my netbook a while ago, so now every Kubuntu 14.04 installation I have is suspend/hibernate-less. Like my desktop, upower -d does not have can-suspend/can-hibernate lines , not even ones saying no. Even so, Gnome-Shell and the LightDM login screen still have functional suspend buttons.

(For what it's worth, the brightness controls are non-functional (although not absent like suspend/hibernate) in 14.04, on any desktop environment - no idea if that's related)

[Aaron Wolf (wolftune)]

Is there any workaround for this yet? I'm on a 14.04 install up-to-date, and I can confirm this bug for me:

pm-utils commands work just fine (except that they don't include the screen-locking for security, but they suspend and hibernate perfectly). However, I have no suspend or hibernate in my menus, can't specify them in my power management settings, and upower -d shows the "can-suspend: no" and "can-hibernate: no" entries.

[Aaron Wolf (wolftune)]

Update: after installing pm-utils and fully shutting down and restarting, it appears I have suspend and hibernate now! yay!!

[Anjune M (anj-tuesday)]

Hm.

Two system upgraded from (some) *buntu 13.10: have always had pm-utils; KDE scan't suspend/hibernate.
Fresh Ubuntu Gnome 14.04 install with added KDE: did not have pm-utils; KDE can suspend after manually installing pm-utils.
Fresh Kubuntu 14.04 install: had pm-utils out of the box; KDE can suspend/hibernate.

[Linuxgator (linuxgator)]

It looks like it is a bug in upower version 0.99. I noticed that upower -d did not show can-suspend or can-hibernate with that version installed, however it showed up with 0.9.23. I downgraded from 0.99 to 0.9.23 and rebooted (with pm-utils installed), and upon reboot the sleep option was available. So, as a workaround, just try downgrading upower from 0.99 to 0.9.23 (then reboot) until the issue is resolved.

[Anjune M (anj-tuesday)]

I had already started over PPA-lessly and with the default upower 0.9.23. So my previous post (#13) describes the situation with upower 0.9.23.

[Anjune M (anj-tuesday)]

The can-suspend and can-hibernate lines did show after reverting to upower 0.9.23, but they still said "no" on those 14.04 installations I had upgraded from 13.10, even with pm-utils installed.

For me the only solution was to either start over with a fresh Kubuntu 14.04 install, or to start over with a fresh non-K Ubuntu 14.04 install and manually install pm-utils along with plasma-desktop and other such packages.

[Tim Lunn (darkxst)]

can-suspend and can-hibernate are removed in upower 0.99. This is handled directly by logind these days, however there may still be a few rdepends in 14.04 that use the old upower methods.

[Mike Robinson (launchpad-multiwebinc)]

I'm not sure if anyone else had this problem, but I had disabled the "Power Management" service. As soon as I enabled it again, suspend and hibernate showed up. You can find this in:

System settings > Startup and Shutdown > Service Manager

[Laurent Bonnaud (laurent-bonnaud)]

> System settings > Startup and Shutdown > Service Manager

This does not apply to my case: the "Power Management" service is enabled but suspend and hibernate do not show up.

[Mike Robinson (launchpad-multiwebinc)]

> This does not apply to my case: the "Power Management" service is enabled but suspend and hibernate do not show up.

Try disabling it and re-enabling it.

[Laurent Bonnaud (laurent-bonnaud)]

I did that:

 - disable "Power Management"
 - apply
 - enable "Power Management"
 - apply

but suspend and hibernate still do not show up.

[Laurent Bonnaud (laurent-bonnaud)]

Here is some debugging I did on my system with DBus (as found in various bug reports, wiki, forums, ...):

$ qdbus --system org.freedesktop.login1 /org/freedesktop/login1 org.freedesktop.login1.Manager.CanSuspend
yes

$ qdbus --system org.freedesktop.login1 /org/freedesktop/login1 org.freedesktop.login1.Manager.Suspend true

does suspend my system, but does not lock the screen.

$ qdbus org.freedesktop.PowerManagement /org/freedesktop/PowerManagement org.freedesktop.PowerManagement.CanSuspend
false

$ qdbus org.freedesktop.PowerManagement /org/freedesktop/PowerManagement org.freedesktop.PowerManagement.Suspend

does lock the screen but does not suspend.

[Łukasz Janowski (fuorviatos)]

Same here, with Kubuntu 14.04. I confirm there are no buttons in Kmenu. pm-suspend, hibernate work but upower shows "no" in their lines.
It's kind of frustrating as it sucks out the battery. Any update on when it's gonna be fixed?

Thanks

Łukasz

[Laurent Bonnaud (laurent-bonnaud)]

I upgraded my system to Ubuntu 14.10 and this bug is fixed :>.

Could other people test please ?

[auspex (auspex)]

What would have fixed it? Given that there are all kinds of things that have worked for some, and not for others, unless we know a specific change that should fix the behaviour, I'd say there's still a bug.

[Laurent Bonnaud (laurent-bonnaud)]

> What would have fixed it?

No idea. During the upgrade almost all package versions changed so it is very difficult to tell.

[Jostle (jostle)]

I had the same problem but, following some clues from the comments in this bug, have found a fix.
I had disabled Power Management in System Settings -> Startup and Shutdown -> Service Manager -> Startup Services.
Simply restarting the service immediately gave me back my Suspend buttons!

To restart the service
- Select the Power Management service
- Enable the 'Use' checkbox
- Click the 'Start' button!! (the 'Status' should change to 'Running' and your buttons should now be available)
- Click the 'Apply' button

Hope this works for you.

Some more system info ...
> upower -d
Daemon:
  daemon-version: 0.9.23
  can-suspend: yes
  can-hibernate: no
  on-battery: no
  on-low-battery: no
  lid-is-closed: no
  lid-is-present: no
  is-docked: no
> uname -a
Linux marvin 3.13.0-24-generic #47-Ubuntu SMP Fri May 2 23:30:00 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

[Andrew B (n-launchpad-lineum-org)]

14.04 LTS

Pressed the power button today to suspend ( just like everyday for the past four years on this laptop ) and nothing happened.

Sure enough, 'suspend' has vanished from all the KDE options. However upower -d reports:

Daemon:
  daemon-version: 0.9.23
  can-suspend: yes

Toggling Power Manager off and on again had no effect.

[Mark Dueck (markdueck-bz)]

I have the same issue, but not directly related to upgrading. I've had everything working good, till one day I was messing around with multiple DE's, and from that time on my suspend is missing. I read somewhere that you should have some suspend related files in /etc/systemd/system/, but I have nothing in that folder with the word suspend.

I really wish this could be fixed. having to run pm-suspend everytime I close my laptop is not too nice.

[Martin Pitt (pitti)]

upower 0.99 (in Ubuntu 15.04) drops suspend handling, so this is obsolete.

[randyyang (randy-yaj)]

FWIW. This solved my issue.
https://www.kubuntuforums.net/showthread.php?64800-Unable-to-contact-KDED/page3&s=74ff58b7ae099185c514987936844a7f

[Mekk (marcin-kasperski)]

Does it mean once I upgrade to 15.04, I won't be able suspend anymore?

(btw, I also lost suspend from my menus – on 14.04 – in spite upower -d knows about it)

[Seb Bonnard (sebma)]

Yes, clearing my KDE cache and rebooting solved the problem for me :

$ rm -rfv /var/tmp/kdecache-$USER

Thanks again to @randyyang :) !