[Lenovo ThinkPad X1 Carbon 20A7] suspend/resume failure

Bug #1296066 reported by Plejaden
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

system does not wake up after sudo pm-suspend.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-18-generic 3.13.0-18.38
ProcVersionSignature: Ubuntu 3.13.0-18.38-generic 3.13.6
Uname: Linux 3.13.0-18-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: lightdm 1502 F.... pulseaudio
                      plejaden 2151 F.... pulseaudio
 /dev/snd/controlC0: lightdm 1502 F.... pulseaudio
                      plejaden 2151 F.... pulseaudio
Date: Fri Mar 21 23:26:37 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
InstallationDate: Installed on 2014-03-20 (2 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64+mac (20140318)
InterpreterPath: /usr/bin/python3.4
MachineType: LENOVO 20A7005JGE
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-18-generic root=UUID=59ec0854-9dc0-41fd-a7b9-da9df8969a7f ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-18-generic N/A
 linux-backports-modules-3.13.0-18-generic N/A
 linux-firmware 1.126
SourcePackage: linux
Title: [LENOVO 20A7005JGE] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 01/13/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: GRET30WW (1.07 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20A7005JGE
dmi.board.vendor: LENOVO
dmi.board.version: SDK0E50510 Pro
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGRET30WW(1.07):bd01/13/2014:svnLENOVO:pn20A7005JGE:pvrThinkPadX1Carbon2nd:rvnLENOVO:rn20A7005JGE:rvrSDK0E50510Pro:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20A7005JGE
dmi.product.version: ThinkPad X1 Carbon 2nd
dmi.sys.vendor: LENOVO

Revision history for this message
Plejaden (plejaden) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Re: [LENOVO 20A7005JGE] suspend/resume failure

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-rc7-trusty/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
penalvch (penalvch)
tags: added: bios-outdated-1.13
summary: - [LENOVO 20A7005JGE] suspend/resume failure
+ [Lenovo ThinkPad X1 Carbon 20A7] suspend/resume failure
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Rémi D (bout-de-rim) wrote :

I also have this bug.

Same laptop (Lenovo thinkpad X1 carbon gen2).
Ubuntu 14.04, fresh install (today).

This blog post talk about the same bug : http://www.adventuresinoss.com/?p=3698 .
It identifies the origin as "xhci_hcd".

One solution is to deactivate the USB3 in the BIOS.

Revision history for this message
Rémi D (bout-de-rim) wrote :

Oh, and apport detect the problem on next boot so I sent the reports (but I don't know where it goes).

Rémi D (bout-de-rim)
Changed in linux (Ubuntu):
status: Expired → Confirmed
Revision history for this message
Alexis Bruemmer (alexis-bruemmer) wrote :

I confirmed this is still an issue on 16.04 (Xenial); disabling USB3 allows suspend/resume to work correctly.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.