[Acer TravelMate 5740] suspend/resume failure [non-free: wl]

Bug #1296044 reported by jimmy
18
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

No idea. Got information about crash at startup.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-18-generic 3.13.0-18.38
ProcVersionSignature: Ubuntu 3.13.0-18.38-generic 3.13.6
Uname: Linux 3.13.0-18-generic x86_64
NonfreeKernelModules: wl
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jimmy 2123 F.... pulseaudio
 /dev/snd/pcmC0D0p: jimmy 2123 F...m pulseaudio
Date: Sat Mar 22 13:27:35 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=e45fabc2-336b-41b5-a985-7ea8c26c4a2d
InstallationDate: Installed on 2014-03-17 (5 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140317)
InterpreterPath: /usr/bin/python3.4
MachineType: Acer TravelMate 5740
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-18-generic root=UUID=909bac98-f82e-4cee-a31e-58a47944ed3e ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-18-generic N/A
 linux-backports-modules-3.13.0-18-generic N/A
 linux-firmware 1.126
SourcePackage: linux
Title: [Acer TravelMate 5740] suspend/resume failure [non-free: wl]
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 08/10/2010
dmi.bios.vendor: Acer
dmi.bios.version: V1.13
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: TravelMate 5740
dmi.board.vendor: Acer
dmi.board.version: V1.13
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.13
dmi.modalias: dmi:bvnAcer:bvrV1.13:bd08/10/2010:svnAcer:pnTravelMate5740:pvrV1.13:rvnAcer:rnTravelMate5740:rvrV1.13:cvnAcer:ct10:cvrV1.13:
dmi.product.name: TravelMate 5740
dmi.product.version: V1.13
dmi.sys.vendor: Acer

Revision history for this message
jimmy (stawskimichal) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Alberto Salvia Novella (es20490446e) wrote :

It has a moderate impact on a core package.

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
penalvch (penalvch) wrote :

jimmy, as per http://us.acer.com/ac/en/US/content/drivers an update to your BIOS is available (1.23). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

tags: added: bios-outdated-1.23
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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