[Hewlett-Packard HP EliteBook 2560p] suspend/resume failure

Bug #1295831 reported by Pierre-Olivier Megret
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

I notebook was connected to an external screen through its docking stations ( HP compatible) . I took of the notebook without siwtch off. with my 12.04 ,my notebook stayed alive and when I open the notebook screen my notebook is OK.

with trusty , i did the same movement but my notebool screen stayed off and I needed to do a hard shutdown & reboot.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-18-generic 3.13.0-18.38
ProcVersionSignature: Ubuntu 3.13.0-18.38-generic 3.13.6
Uname: Linux 3.13.0-18-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: lightdm 1410 F.... pulseaudio
                      pierre-olivier 1925 F.... pulseaudio
Date: Fri Mar 21 21:03:31 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=40e15333-7625-4b83-a84c-60981dab41f1
InstallationDate: Installed on 2013-12-18 (93 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
InterpreterPath: /usr/bin/python3.4
MachineType: Hewlett-Packard HP EliteBook 2560p
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-18-generic root=UUID=82c7bc41-8a3f-4c9a-b978-48f3e8edc66c ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-18-generic N/A
 linux-backports-modules-3.13.0-18-generic N/A
 linux-firmware 1.126
SourcePackage: linux
Title: [Hewlett-Packard HP EliteBook 2560p] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 07/26/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68SSU Ver. F.02
dmi.board.name: 162B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 04.1E
dmi.chassis.asset.tag: CNU1362LC4
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68SSUVer.F.02:bd07/26/2011:svnHewlett-Packard:pnHPEliteBook2560p:pvrA0001D02:rvnHewlett-Packard:rn162B:rvrKBCVersion04.1E:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 2560p
dmi.product.version: A0001D02
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Pierre-Olivier Megret (sorrodje) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-rc7-trusty/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Pierre-Olivier Megret (sorrodje) wrote :

Hi Joseph.

Sorry but I can't reproduce the bug anymore.

penalvch (penalvch)
tags: added: bios-outdated-f.42
Revision history for this message
penalvch (penalvch) wrote :

Pierre-Olivier Megret, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1295831/comments/4 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in linux (Ubuntu):
status: Incomplete → Invalid
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