Low resolution screenshots

Bug #1295023 reported by fademind
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
One Hundred Papercuts
Expired
High
Unassigned
shutter (Ubuntu)
Expired
High
Unassigned

Bug Description

Shutter create a bad screenshots with low resolution.
Sample screenshot uploaded by Shutter :
http://i.imgur.com/IpEw4tP.jpg

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: shutter 0.90.1-0ubuntu1
Uname: Linux 3.13.6-ext73-f1-28.7-i7-ags-cfs x86_64
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
CurrentDesktop: KDE
Date: Thu Mar 20 09:33:05 2014
InstallationDate: Installed on 2014-03-17 (2 days ago)
InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140317)
PackageArchitecture: all
SourcePackage: shutter
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
fademind (fademind) wrote :
summary: - Low resolution after uploaded screenshots on images hostings
+ Low resolution screenshots
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in shutter (Ubuntu):
status: New → Confirmed
Changed in shutter (Ubuntu):
importance: Undecided → High
status: Confirmed → Triaged
Changed in hundredpapercuts:
status: New → Triaged
importance: Undecided → High
Changed in shutter:
status: New → Confirmed
Revision history for this message
Frank THOMASSIN (frank-thomassin) wrote :

Hello,

I confirm this bug. I add this picture.

Revision history for this message
Frank THOMASSIN (frank-thomassin) wrote :

Hello,

The following text file with results from these commands on my computer :

lshw, ps aux
lspci -vvnn
dmesg
dpkg --get-selections

Revision history for this message
Frank THOMASSIN (frank-thomassin) wrote :
Download full text (3.9 KiB)

Hello,

The version of shutter used on my computer is 0.90.1 Rev.1259.

apt-cache showpkg shutter gives:

Package: shutter
Versions:
0.90.1-0ubuntu1.1 (/var/lib/apt/lists/bouyguestelecom.ubuntu.lafibre.info_ubuntu_dists_trusty-updates_universe_binary-i386_Packages) (/var/lib/dpkg/status)
 Description Language:
                 File: /var/lib/apt/lists/bouyguestelecom.ubuntu.lafibre.info_ubuntu_dists_trusty_universe_binary-i386_Packages
                  MD5: 7b853f385876f25bf5c9058f1c393a0b
 Description Language: en
                 File: /var/lib/apt/lists/bouyguestelecom.ubuntu.lafibre.info_ubuntu_dists_trusty_universe_i18n_Translation-en
                  MD5: 7b853f385876f25bf5c9058f1c393a0b
 Description Language: fr
                 File: /var/lib/apt/lists/bouyguestelecom.ubuntu.lafibre.info_ubuntu_dists_trusty_universe_i18n_Translation-fr
                  MD5: 7b853f385876f25bf5c9058f1c393a0b

0.90.1-0ubuntu1 (/var/lib/apt/lists/bouyguestelecom.ubuntu.lafibre.info_ubuntu_dists_trusty_universe_binary-i386_Packages)
 Description Language:
                 File: /var/lib/apt/lists/bouyguestelecom.ubuntu.lafibre.info_ubuntu_dists_trusty_universe_binary-i386_Packages
                  MD5: 7b853f385876f25bf5c9058f1c393a0b
 Description Language: en
                 File: /var/lib/apt/lists/bouyguestelecom.ubuntu.lafibre.info_ubuntu_dists_trusty_universe_i18n_Translation-en
                  MD5: 7b853f385876f25bf5c9058f1c393a0b
 Description Language: fr
                 File: /var/lib/apt/lists/bouyguestelecom.ubuntu.lafibre.info_ubuntu_dists_trusty_universe_i18n_Translation-fr
                  MD5: 7b853f385876f25bf5c9058f1c393a0b

Reverse Depends:
  multimedia-graphics,shutter
Dependencies:
0.90.1-0ubuntu1.1 - libgtk2-perl (0 (null)) libglib-perl (0 (null)) libgnome2-perl (0 (null)) libgnome2-vfs-perl (0 (null)) libgnome2-wnck-perl (0 (null)) libgnome2-gconf-perl (0 (null)) liblocale-gettext-perl (0 (null)) libxml-simple-perl (0 (null)) libwww-mechanize-perl (0 (null)) libwww-perl (0 (null)) perlmagick (0 (null)) libx11-protocol-perl (0 (null)) librsvg2-common (0 (null)) libfile-basedir-perl (0 (null)) libfile-copy-recursive-perl (0 (null)) libproc-simple-perl (0 (null)) libfile-which-perl (0 (null)) libsort-naturally-perl (0 (null)) libgtk2-imageview-perl (0 (null)) libnet-dbus-perl (0 (null)) libgnome2-canvas-perl (0 (null)) imagemagick (0 (null)) libgtk2-unique-perl (0 (null)) libproc-processtable-perl (0 (null)) procps (0 (null)) xdg-utils (0 (null)) libpath-class-perl (0 (null)) libjson-perl (0 (null)) libjson-xs-perl (0 (null)) libnet-dropbox-api-perl (0 (null)) gnome-web-photo (0 (null)) nautilus-sendto (0 (null)) libimage-exiftool-perl (0 (null)) libnet-dbus-glib-perl (0 (null)) libgoo-canvas-perl (0 (null)) libgtk2-appindicator-perl (0 (null))
0.90.1-0ubuntu1 - libgtk2-perl (0 (null)) libglib-perl (0 (null)) libgnome2-perl (0 (null)) libgnome2-vfs-perl (0 (null)) libgnome2-wnck-perl (0 (null)) libgnome2-gconf-perl (0 (null)) liblocale-gettext-perl (0 (null)) libxml-simple-perl (0 (null)) libwww-mechanize-perl (0 (null)) libwww-perl (0 (null)) perlmagick (0 (null)) libx11-protocol-perl (0 (null)) librsvg2-common (0 (null))...

Read more...

Revision history for this message
Frank THOMASSIN (frank-thomassin) wrote :
Download full text (350.9 KiB)

Hello,

sudo dpkg -l gives:

Souhait=inconnU/Installé/suppRimé/Purgé/H=à garder
| État=Non/Installé/fichier-Config/dépaqUeté/échec-conFig/H=semi-installé/W=attend-traitement-déclenchements
|/ Err?=(aucune)/besoin Réinstallation (État,Err: majuscule=mauvais)
||/ Nom Version Architecture Description
+++-===========================================-=================================================-============-===============================================================================
ii accountsservice 0.6.35-0ubuntu7.2 i386 query and manipulate user account information
ii acl 2.2.52-1 i386 Access control list utilities
ii acpi-support 0.142 i386 scripts for handling many ACPI events
ii acpid 1:2.0.21-1ubuntu2 i386 Advanced Configuration and Power Interface event daemon
ii adduser 3.113+nmu3ubuntu3 all add and remove users and groups
ii aisleriot 1:3.10.2-1 i386 GNOME solitaire card game collection
ii alacarte 3.10.0-1ubuntu2 all easy GNOME menu editing tool
ii alsa-base 1.0.25+dfsg-0ubuntu4 all ALSA driver configuration files
ii alsa-utils 1.0.27.2-1ubuntu2 i386 Utilities for configuring and using ALSA
ii anacron 2.3-20ubuntu1 i386 cron-like program that doesn't go by time
ii apache2-bin 2.4.7-1ubuntu4.4 i386 Apache HTTP Server (binary files and modules)
ii apache2.2-bin 2.4.7-1ubuntu4.4 i386 Transitional package for apache2-bin
ii apg 2.2.3.dfsg.1-2ubuntu1 i386 Automated Password Generator - Standalone version
ii app-install-data 14.04.1 all Ubuntu applications (data files)
ii app-install-data-partner 13.04 all Application Installer (data files for partner applications/repositories)
ii apparmor 2.8.95~2430-0ubuntu5.2 i386 User-space parser utility for AppArmor
ii apport 2.14.1-0ubuntu3.11 all automatically generate crash reports for debugging
ii apport-gtk ...

Revision history for this message
Ben I (benjamini) wrote :

I also had this issue suddenly for shutter on Ubuntu 14.04.

It appears that the image quality option had been changed during an update of shutter.

Setting Quality to 100 in:

Edit > Preferences > Quality

fixed the issue for me. Although I'm not sure if this is the same issue.

Revision history for this message
Paul White (paulw2u) wrote :

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu since that time.

Ubuntu 14.04 (trusty) reached end-of-life on April 25,2019.

Do you still see a problem related to the one that you reported when using a currently supported version of Ubuntu? Please let us know if you do otherwise this report can be left to expire in approximately 60 days time.

Thank you for helping make Ubuntu better.

Changed in hundredpapercuts:
status: Triaged → Incomplete
Changed in shutter (Ubuntu):
status: Triaged → Incomplete
Changed in shutter:
status: Confirmed → Incomplete
no longer affects: shutter
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for One Hundred Papercuts because there has been no activity for 60 days.]

Changed in hundredpapercuts:
status: Incomplete → Expired
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for shutter (Ubuntu) because there has been no activity for 60 days.]

Changed in shutter (Ubuntu):
status: Incomplete → Expired
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