8086:0a06 [Acer C720] Screen freeze during use of chrome/chromium
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Fix Released
|
Medium
|
Unassigned |
Bug Description
I am using ubuntu 14.04 64-bit. (All my packages were up-to-date as of about 1 week ago.) My hardware is an Acer C720 (Intel graphics). The symptoms of the problem is the display completely stops updating, except the mouse cursor continues to move. Clicking and any keypresses have no effect. The system remains in this state for about 15-60 seconds, then it recovers and goes back to normal.
The problem most commonly happens when using chrome or chromium to do any kind of intesive hardware-
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSign
Uname: Linux 3.13.0-16-generic x86_64
.tmp.unity.
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
CompizPlugins: [core,composite
CompositorRunning: compiz
CompositorUnred
CompositorUnred
CurrentDesktop: Unity
Date: Tue Mar 18 18:33:56 2014
DistUpgraded: 2014-03-08 16:40:06,427 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingI
GraphicsCard:
Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a06] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Acer Incorporated [ALI] Device [1025:0a11]
Lsusb:
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 007: ID 0489:e056 Foxconn / Hon Hai
Bus 002 Device 002: ID 1bcf:2c67 Sunplus Innovation Technology Inc.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Peppy
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to trusty on 2014-03-08 (10 days ago)
dmi.bios.date: 10/29/2013
dmi.bios.vendor: coreboot
dmi.chassis.type: 3
dmi.chassis.vendor: Acer
dmi.modalias: dmi:bvncoreboot
dmi.product.name: Peppy
dmi.product.
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.11+
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.
version.
version.
version.
version.
version.
version.
version.
xserver.bootTime: Tue Mar 18 14:49:55 2014
xserver.configfile: default
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 4402
vendor CMN
xserver.version: 2:1.15.0-1ubuntu7
I attached the output of /sys/class/ drm/card0/ error which was referenced in the dmesg output i saw (gzipped)