[Surface Pro] BUG: soft lockup - CPU#2 stuck for 22s! [kworker/u9:2:7442]

Bug #1294058 reported by wolfy1339
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

I just logged on and a window saying that a system problem was detected.
Device: Surface Pro

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-17-generic 3.13.0-17.37
ProcVersionSignature: Ubuntu 3.13.0-17.37-generic 3.13.6
Uname: Linux 3.13.0-17-generic x86_64
Annotation: Your system might become unstable now and might need to be restarted.
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: wolfy1339 2146 F.... pulseaudio
 /dev/snd/seq: timidity 1263 F.... timidity
Date: Mon Mar 17 17:12:28 2014
DuplicateSignature: BUG: soft lockup - CPU#2 stuck for 22s! [kworker/u9:2:7442] RIP: 0010:location location _raw_spin_unlock_irqrestore+0x1b/0x40
Failure: oops
HibernationDevice: RESUME=UUID=490b6bfe-a2e0-4f17-bbaa-e3a949fd3cfe
InstallationDate: Installed on 2014-03-10 (7 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140310)
MachineType: Microsoft Corporation Surface with Windows 8 Pro
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-17-generic.efi.signed root=UUID=d49aad63-f538-45cb-a425-a409cbe45f7b ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: kerneloops-daemon 0.12+git20090217-3ubuntu6
SourcePackage: linux
Title: BUG: soft lockup - CPU#2 stuck for 22s! [kworker/u9:2:7442]
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/20/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.05.0050
dmi.board.asset.tag: 0
dmi.board.name: Surface with Windows 8 Pro
dmi.board.vendor: Microsoft Corporation
dmi.board.version: 1
dmi.chassis.asset.tag: 0
dmi.chassis.type: 17
dmi.chassis.vendor: Microsoft Corporation
dmi.chassis.version: 1
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.05.0050:bd08/20/2013:svnMicrosoftCorporation:pnSurfacewithWindows8Pro:pvr1:rvnMicrosoftCorporation:rnSurfacewithWindows8Pro:rvr1:cvnMicrosoftCorporation:ct17:cvr1:
dmi.product.name: Surface with Windows 8 Pro
dmi.product.version: 1
dmi.sys.vendor: Microsoft Corporation

Revision history for this message
wolfy1339 (wolfy1339) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
tags: removed: need-duplicate-check
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
wolfy1339 (wolfy1339) wrote : Re: BUG: soft lockup - CPU#2 stuck for 22s! [kworker/u9:2:7442]

Joseph Salisbury,
Why did you change it to incomplete?
Is there anything else i need to do?

summary: - BUG: soft lockup - CPU#2 stuck for 22s! [kworker/u9:2:7442]
+ [Surface Pro] BUG: soft lockup - CPU#2 stuck for 22s!
+ [kworker/u9:2:7442]
description: updated
Changed in linux (Ubuntu):
status: Incomplete → Triaged
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

This bug was reported against an older version of the 3.13 kernel. 3.13 has received many updates from mainline.

Would it be possible for you to test the latest upstream stable kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.13 stable kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] kernel.ubuntu.com/~kernel-ppa/mainline/v3.13.11.6-trusty/

tags: added: kernel-da-key
Changed in linux (Ubuntu):
status: Triaged → Confirmed
importance: Low → Medium
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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