[Notebook W54_55SU1,SUW] hibernate/resume failure

Bug #1292832 reported by Colin GILLE
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Medium
Unassigned

Bug Description

Just try to hibernate using sudo pm-hibernate

State didn't recover when restarting the computer.
Kernel seems completely stuck (The reboot magic key didn't work).

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-17-generic 3.13.0-17.37
ProcVersionSignature: Ubuntu 3.13.0-17.37-generic 3.13.6
Uname: Linux 3.13.0-17-generic x86_64
Annotation: This occured during a previous hibernate and prevented it from resuming properly.
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: congelli501 2346 F.... pulseaudio
 /dev/snd/controlC0: congelli501 2346 F.... pulseaudio
Date: Sat Mar 15 12:23:31 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: hibernate/resume
HibernationDevice: RESUME=UUID=7eed90c2-ba71-4269-a071-8728978e4113
InstallationDate: Installed on 2013-12-25 (79 days ago)
InstallationMedia: Ubuntu-GNOME 13.10 "Saucy Salamander" - Release amd64 (20131017)
InterpreterPath: /usr/bin/python3.4
MachineType: Notebook W54_55SU1,SUW
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-17-generic.efi.signed root=UUID=c82528d7-db8d-4850-9fc1-b3db518c627a ro quiet splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-17-generic N/A
 linux-backports-modules-3.13.0-17-generic N/A
 linux-firmware 1.126
SourcePackage: linux
Title: [Notebook W54_55SU1,SUW] hibernate/resume failure
UpgradeStatus: Upgraded to trusty on 2014-02-28 (14 days ago)
UserGroups:

dmi.bios.date: 09/25/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: W54_55SU1,SUW
dmi.board.vendor: Notebook
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd09/25/2013:svnNotebook:pnW54_55SU1,SUW:pvrNotApplicable:rvnNotebook:rnW54_55SU1,SUW:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
dmi.product.name: W54_55SU1,SUW
dmi.product.version: Not Applicable
dmi.sys.vendor: Notebook

Revision history for this message
Colin GILLE (colingille) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-rc7-trusty/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Colin GILLE (colingille) wrote :

I can confirm that this is now working with the latest kernel
I tried to hibernate two time in the same session with a running video, and it worked fine.

Changed in linux (Ubuntu):
status: Incomplete → Fix Released
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