Installing latest kernel packages on 12.04.4 via dpkg makes system unbootable.

Bug #1292265 reported by Jeff Lane 
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
High
Unassigned

Bug Description

I ran into this while taking a stock 12.04.4 system and manually installing the latest SRU kernel 3.11.0-18.

The system is in a test lab that does not allow any internet connection to test machines, thus I must manually install everything.

So, I did the following:

downloaded the linux-image, linux-headers packages from archive.ubuntu.com for 3.11.0-18 for 12.04.4 amd 64
installed them as follows:
dpkg -i linux*.deb

(there were three packages, linux-image, linux-headers and linux-headers*all)

THe packages successfully installed, but when I rebooted, I saw an error stating that the disk could no longer be found, and was dumped to a busybox shell (which didn't work).

I've attached a screen shot that shows what I saw.

Revision history for this message
Jeff Lane  (bladernr) wrote :
Revision history for this message
Jeff Lane  (bladernr) wrote :

This makes it impossible to certify the machines in this lab that have i350 NICs because I need to be able to install and boot that kernel to fix a bug in the igb driver in older kernels.

Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1292265

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Jeff Lane  (bladernr) wrote :

Impossible. I'm in a lab with no internet access and apport is a huge fail in cases where systems can't talk to the internet.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Jeff Lane  (bladernr) wrote :

Additional info:

I was able to successfully install and boot the current mainline deb packages using dpkg

So the 3.11.0-18 packages fail on this system and the mainline packages from the kernel team work just fine.

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Can you see if this also affects the latest Saucy kernel in proposed, which is 3.11.0-19:

https://launchpad.net/ubuntu/+source/linux/3.11.0-19.33

The .deb packages are available from the links under the "Builds" section.

tags: added: kernel-da-key saucy
Changed in linux (Ubuntu):
importance: Undecided → High
Revision history for this message
Jeff Lane  (bladernr) wrote :

Joseph, I can't, as I no longer have access to that lab and hardware :(

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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