[Dell Inc. Latitude E6410] suspend/resume failure

Bug #1291845 reported by Konrad Lapsz
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Triaged
Medium
Unassigned

Bug Description

root@sashagrey:~# lsb_release -rd
Description: Ubuntu Trusty Tahr (development branch)
Release: 14.04

When I try to resume my laptop, there is noting happens... I have a black screen, and only power booton is light up blue...

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-17-generic 3.13.0-17.37
ProcVersionSignature: Ubuntu 3.13.0-17.37-generic 3.13.6
Uname: Linux 3.13.0-17-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: harrier 2397 F.... pulseaudio
Date: Thu Mar 13 09:02:29 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=37d2a708-8407-4f3a-b659-03eb79d01a1c
InstallationDate: Installed on 2013-12-22 (80 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
InterpreterPath: /usr/bin/python3.4
MachineType: Dell Inc. Latitude E6410
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-17-generic root=UUID=cf760457-a9bb-44fe-8ef7-f11753897613 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-17-generic N/A
 linux-backports-modules-3.13.0-17-generic N/A
 linux-firmware 1.126
SourcePackage: linux
Title: [Dell Inc. Latitude E6410] suspend/resume failure
UpgradeStatus: Upgraded to trusty on 2014-03-12 (0 days ago)
UserGroups:

dmi.bios.date: 02/15/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0667CC
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd02/15/2011:svnDellInc.:pnLatitudeE6410:pvr0001:rvnDellInc.:rn0667CC:rvrA03:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6410
dmi.product.version: 0001
dmi.sys.vendor: Dell Inc.

Revision history for this message
Konrad Lapsz (konrad-lapsz) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.13 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-rc6-trusty/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Konrad Lapsz (konrad-lapsz) wrote : Re: [Bug 1291845] Re: [Dell Inc. Latitude E6410] suspend/resume failure

On 13.03.2014 17:39, Joseph Salisbury wrote:
> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v3.13 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.

It's seems that in upstream kernel this problem is fixed. How can I add
the above tag?

Best regards,
Konrad Lapsz

>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".
>
>
> Thanks in advance.
>
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-rc6-trusty/
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>

Changed in linux (Ubuntu):
status: Incomplete → Triaged
tags: added: kernel-fixed-upstream needs-bisect
Revision history for this message
Lucas Albers (smurfdaddy) wrote :

I tested the following ubuntu kernel versions on latitude e6410:

linux-image-3.12.0-031200-generic
linux-image-3.13.0-24-generic
linux-image-3.13.11-03131104-generic
linux-image-3.13.6-031306-generic
linux-image-3.13.7-031307-generic
linux-image-3.14.0-031400-generic
linux-image-3.14.0-031400rc6-generic
linux-image-3.14.0-031400rc7-generic
linux-image-3.15.0-031500rc5-generic
linux-image-3.2.0-030200-generic
linux-image-3.2.0-23-generic

They all have the same issue.

The issue does not occur with linux-image-3.2.0-23-generic on 12.04.

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