Firefox crashes too frequently

Bug #1290851 reported by EliCoten
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
High
Unassigned

Bug Description

In the past few days, Firefox has crashed two or three times a day, sometimes more.

I think it was since a recent Firefox update as this has started to happen on another computer, too.

Here are two example crashes
https://crash-stats.mozilla.com/report/index/bb9395a5-d6dd-41e4-8e36-337482140311
https://crash-stats.mozilla.com/report/index/60a4bbbb-3ca8-488b-a504-9ee622140311

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: firefox 27.0.1+build1-0ubuntu0.13.10.1
ProcVersionSignature: Ubuntu 3.11.0-18.32-generic 3.11.10.4
Uname: Linux 3.11.0-18-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: eli 3345 F.... pulseaudio
BuildID: 20140218135856
CRDA: Error: [Errno 2] No such file or directory: 'iw'
Channel: Unavailable
Date: Tue Mar 11 13:19:05 2014
DefaultProfileIncompatibleExtensions:
 English (GB) Language Pack - <email address hidden>
 English (South Africa) Language Pack - <email address hidden>
 Default - {972ce4c6-7e08-4474-a285-3208198ce6fd}
DefaultProfilePrefSources: prefs.js
ForcedLayersAccel: False
IpRoute:
 default via 10.0.0.254 dev eth0 proto static
 10.0.0.0/24 dev eth0 proto kernel scope link src 10.0.0.18 metric 1
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
MarkForUpload: True
MostRecentCrashID: bp-bb9395a5-d6dd-41e4-8e36-337482140311
Profile1Extensions: extensions.sqlite corrupt or missing
Profile1IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
Profile1Locales: extensions.sqlite corrupt or missing
Profile1PrefSources:
 prefs.js
 [Profile]/<email address hidden>/defaults/preferences/prefs.js
Profile1Themes: extensions.sqlite corrupt or missing
Profiles:
 Profile0 (Default) - LastVersion=27.0.1/20140218135856 (In use)
 Profile1 - LastVersion=26.0/20131206145143 (Out of date)
RelatedPackageVersions:
 icedtea-7-plugin 1.4-3ubuntu2.1
 totem-mozilla 3.8.2-0ubuntu1
 rhythmbox-mozilla 2.99.1-0ubuntu1
RfKill:

RunningIncompatibleAddons: True
SourcePackage: firefox
UpgradeStatus: Upgraded to saucy on 2013-11-15 (116 days ago)
WifiSyslog:
 Mar 11 10:05:57 VH-Eli NetworkManager[1063]: <warn> error requesting auth for org.freedesktop.NetworkManager.wifi.share.protected: (3) GDBus.Error:org.freedesktop.DBus.Error.NameHasNoOwner: GDBus.Error:org.freedesktop.DBus.Error.NameHasNoOwner: Could not get UID of name ':1.33': no such name
 Mar 11 10:05:57 VH-Eli NetworkManager[1063]: <warn> error requesting auth for org.freedesktop.NetworkManager.wifi.share.open: (3) GDBus.Error:org.freedesktop.DBus.Error.NameHasNoOwner: GDBus.Error:org.freedesktop.DBus.Error.NameHasNoOwner: Could not get UID of name ':1.33': no such name
 Mar 11 10:06:50 VH-Eli kernel: [ 4046.123156] CIFS VFS: Autodisabling the use of server inode numbers on \\server-2\share folder. This server doesn't seem to support them properly. Hardlinks will not be recognized on this mount. Consider mounting with the "noserverino" option to silence this message.
dmi.bios.date: 10/10/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0803
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8B75-M LX
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0803:bd10/10/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8B75-MLX:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
EliCoten (launchpad-elicoten) wrote :
Anders (eddiedog988)
Changed in firefox (Ubuntu):
status: New → Confirmed
Revision history for this message
EliCoten (launchpad-elicoten) wrote :
Changed in firefox (Ubuntu):
importance: Undecided → High
Revision history for this message
madbiologist (me-again) wrote :

Does this happen if you create a new profile?

madbiologist (me-again)
Changed in firefox (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
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