[Inspiron 7537, Realtek ALC283, Speaker, Internal] No sound at all

[Alpha Daemon]

Sound worked on initial install, however ceased to function after a few restarts

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.11.0-17.31-generic 3.11.10.3
Uname: Linux 3.11.0-17-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: jean-luc 1276 F.... pulseaudio
 /dev/snd/pcmC1D0c: jean-luc 1276 F...m pulseaudio
 /dev/snd/controlC0: jean-luc 1276 F.... pulseaudio
Date: Mon Feb 24 22:22:00 2014
InstallationDate: Installed on 2014-02-22 (2 days ago)
InstallationMedia: Ubuntu-GNOME 13.10 "Saucy Salamander" - Release amd64 (20131017)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: jean-luc 1276 F.... pulseaudio
 /dev/snd/pcmC1D0c: jean-luc 1276 F...m pulseaudio
 /dev/snd/controlC0: jean-luc 1276 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Inspiron 7537, Realtek ALC283, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/27/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.name: 07PF9F
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd11/27/2013:svnDellInc.:pnInspiron7537:pvr:rvnDellInc.:rn07PF9F:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Inspiron 7537
dmi.sys.vendor: Dell Inc.

[Raymond (superquad-vortex2)]

Codec: Realtek ALC283
Address: 0
AFG Function Id: 0x1 (unsol 1)
Vendor Id: 0x10ec0283
Subsystem Id: 0x102805f9
Revision Id: 0x100003

https://git.kernel.org/cgit/linux/kernel/git/tiwai/sound.git/commit/?id=4b016931a997be59a2be0da3398985a19fdfa5be

+ { 0x10ec0283, 0x1028, 0, "ALC3223" },

seem rename as ALC3223 for DELL alc283

[Raymond (superquad-vortex2)]

how many audio jacks do your Inspiron 7537 have ?

do it support conventional mic and headset mic ?

  alsa.mixer_name = "Realtek ALC283"
  alsa.components = "HDA:10ec0283,102805f9,00100003"
  module-udev-detect.discovered = "1"
  device.icon_name = "audio-card-pci"
 ports:
  analog-input-microphone-internal: Internal Microphone (priority 8900, latency offset 0 usec, available: unknown)
   properties:
    device.icon_name = "audio-input-microphone"
  analog-input-microphone: Microphone (priority 8700, latency offset 0 usec, available: no)
   properties:
    device.icon_name = "audio-input-microphone"
  analog-input-microphone-headset: Headset Microphone (priority 8700, latency offset 0 usec, available: no)
   properties:
    device.icon_name = "audio-input-microphone"
 active port: <analog-input-microphone-internal>

[Alpha Daemon (jean1880)]

Bug corrected on a recent update

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Anuj (anujk3)]

Hello

I recently purchased Dell Inspiron 7537. i7-4200M with 2gb nvidia 750m graphics card.

On installing Xubuntu 13.10, there has been no sound since the beginning. Any suggestions ?
I am seriously starting to hate Ubuntu on Dell laptops...always some bloody issue.

[Hyzandey Castro Alves (hyzandey)]

About the 'Confirmed' status, I am one of the affected users. My card is exactly the same ALC283/ALC3223 one. The most I could get other than no sound is some ticking/clicking sound that only stops when I hit the mute button. Right now I am back at not having any sound at all.

I have right now the 3.15-rc5 kernel and it still does not work.

[Raymond (superquad-vortex2)]

http://voices.canonical.com/david.henningsson/2014/03/07/headset-jacks-on-newer-laptops/

[Marcus Tomlinson (marcustomlinson)]

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

[Launchpad Janitor (janitor)]

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]