Cannot install printer

Bug #1281517 reported by Henri Coetzee
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-control-center (Ubuntu)
Invalid
Low
Unassigned

Bug Description

I cannot install RICOH Aficio MP C2000 printer.

After I click on my printer in the add printer box, a searching for driver box appears. After that a choose driver box appears. This box is not very user friendly. There is checkboxes for Manufacturer, Patented Algorithms and Free software. Non of these checkboxes are working. On the left side I can choose between Gutenprint and Local Driver. When I choose gutenprint, it asks for my password and then the installer goes to 50% and doesn't go further. I am unable to click cancel or close the window, and thus, unable to install the printer.

I saw a similar bug report (https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1248303), but that did not solve my problem.

This printer worked perfectly in previous versions of ubuntu.

Revision history for this message
Sebastien Bacher (seb128) wrote :

the bug is years old without activity nor new report and the code changed quite a lot since, closing, feel free to register new bugs if you have issues in newer versions though

Changed in gnome-control-center (Ubuntu):
importance: Undecided → Low
status: New → Invalid
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