package linux-image-3.11.0-15-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

Bug #1280638 reported by Fscalc
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux-lts-saucy (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I tried to update to 12.04.3, knowing that is the last stop for my beloved ThinkPad T42 with its non-PAE CPU.

I did not realize and did not read that 12.04.3 required a PAE CPU. Now I cannot get any updates or past the following error messages:

Unpacking linux-image-3.11.0-15-generic (from .../linux-image-3.11.0-15-generic_3.11.0-15.25~precise1_i386.deb) ...
This kernel does not support a non-PAE CPU.

The following packages have unmet dependencies:

linux-image-generic-lts-saucy: Depends: linux-image-3.11.0-15-generic but it is not installed

I am not certain WHICH packages have unmet dependencies as the updater is not trying to install

The Update Manager says the following in the description about trying to install “Linux kernel image for version 3.11.0 on 32 bit x86 SMP”

Changes for the versions:
Installed version: None
Available version: 3.11.0-15.25~precise1

Clearly, I have some kernel installed. I don't know how to proceed.

ProblemType: Package
DistroRelease: Ubuntu 12.04
Package: linux-image-3.11.0-15-generic (not installed)
ProcVersionSignature: Ubuntu 3.2.0-58.88-generic 3.2.53
Uname: Linux 3.2.0-58-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.6
AptOrdering:
 linux-image-3.11.0-15-generic: Install
 linux-image-3.11.0-15-generic: Configure
 linux-image-generic-lts-saucy: Configure
 linux-generic-lts-saucy: Configure
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: fsc 2212 F.... pulseaudio
 /dev/snd/pcmC0D0p: fsc 2212 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981B at irq 11'
   Mixer name : 'Analog Devices AD1981B'
   Components : 'AC97a:41445374'
   Controls : 26
   Simple ctrls : 18
Card29.Amixer.info:
 Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw 1RHT71WW-3.04'
   Mixer name : 'ThinkPad EC 1RHT71WW-3.04'
   Components : ''
   Controls : 2
   Simple ctrls : 1
Card29.Amixer.values:
 Simple mixer control 'Console',0
   Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
   Playback channels: Mono
   Limits: Playback 0 - 14
   Mono: Playback 6 [43%] [on]
Date: Sat Feb 15 11:47:08 2014
DpkgTerminalLog:
 Unpacking linux-image-3.11.0-15-generic (from .../linux-image-3.11.0-15-generic_3.11.0-15.25~precise1_i386.deb) ...
 This kernel does not support a non-PAE CPU.
 dpkg: error processing /var/cache/apt/archives/linux-image-3.11.0-15-generic_3.11.0-15.25~precise1_i386.deb (--unpack):
  subprocess new pre-installation script returned error exit status 1
DuplicateSignature: package:linux-image-3.11.0-15-generic:(not installed):subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=5b464d29-0bed-47f1-a501-beafa5afde59
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: IBM 2373L13
MarkForUpload: True
PccardctlIdent:
 Socket 0:
   no product info available
 Socket 1:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
 Socket 1:
   no card
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-58-generic root=UUID=06e58ade-2e3f-45b7-ae9e-6ba12da72e42 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 1.99-21ubuntu3.14
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux-lts-saucy
Title: package linux-image-3.11.0-15-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: Upgraded to precise on 2014-02-07 (8 days ago)
WifiSyslog:

dmi.bios.date: 01/20/2005
dmi.bios.vendor: IBM
dmi.bios.version: 1RETDIWW (3.14 )
dmi.board.name: 2373L13
dmi.board.vendor: IBM
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: IBM
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnIBM:bvr1RETDIWW(3.14):bd01/20/2005:svnIBM:pn2373L13:pvrThinkPadT42:rvnIBM:rn2373L13:rvrNotAvailable:cvnIBM:ct10:cvrNotAvailable:
dmi.product.name: 2373L13
dmi.product.version: ThinkPad T42
dmi.sys.vendor: IBM

Revision history for this message
Fscalc (fscalc) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux-lts-saucy (Ubuntu):
status: New → Confirmed
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