Labels use the wrong dimensions and/or page size

[Scott Severance]

I'm trying to print name tags using Avery labels #5383 (US letter size). However, when I try to print them, they're aligned wrong.

Although I've been careful to specify US letter size in the label creation wizard, the created document is wrong. The settings dialog available from the print dialog lists the paper size as A4, NOT letter. In Format > Page, the size is given as 7.77" x 9.85". The correct page size is 8.5" x 11".

Of course, printing with these settings simply doesn't work when I have letter size paper in the printer's tray. (A4 paper isn't available here.)

In addition, the labels are too short, so that they don't align with the perforations on the paper. The labels are supposed to be 2 1/6" high, but they're printing at approximately 2 1/8".

In case it's relevant, I'm running OpenOffice 2.2.0-1ubuntu4 on Feisty. My printer is an HP Deskjet 5150 using the hpijs driver.

[Chris Cheney (ccheney)]

Do you still have this same problem on Ubuntu 7.10 OpenOffice 2.3.0?

Thanks,

Chris Cheney

[Pedro Villavicencio (pedro)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!.