upgrade from 12.04 lts to 14.04 lts "cant upgrade destop" message

[artsci2]

maybe the problem is trying to go direct from 12.04 to 14.04?

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: update-manager 1:0.156.14.11
ProcVersionSignature: Ubuntu 3.5.0-45.68~precise1-generic 3.5.7.26
Uname: Linux 3.5.0-45-generic x86_64
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
Date: Mon Feb 3 08:34:14 2014
GsettingsChanges:
 com.ubuntu.update-manager first-run false
 com.ubuntu.update-manager launch-time 1391434400
 com.ubuntu.update-manager window-height 500
 com.ubuntu.update-manager window-width 600
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: update-manager
Symptom: ubuntu-release-upgrader-core
UpgradeStatus: Upgraded to precise on 2014-02-03 (0 days ago)
VarLogDistupgradeAptclonesystemstate.tar.gz: Error: [Errno 13] Permission denied: '/var/log/dist-upgrade/apt-clone_system_state.tar.gz'
VarLogDistupgradeTermlog:

[artsci2 (artsci2)]

This was intended to be an upgrade from 12.04 to 12.10
I started at this page: https://help.ubuntu.com/community/QuantalUpgrades
and was sent on an upgrade to 14.04 ALPHA

[Brian Murray (brian-murray)]

Please add the output of this command:

cat /etc/update-manager/release-upgrades

Additionally, what exactly did you type at the command prompt? Thanks in advance.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[[e-mail] (jerryolsen)]

All software on my ubuntu 12.04 was downloaded from ubuntu "ONLY" no outside software installed. "32 bit o/s
\
I have two other computers with 14.04 o/s that work perfectly but my main desktop computer has 12.04 o/s
 and a lot of saved files that I want saved. I want to upgrade to 14.04 if possible.

[Brian Murray (brian-murray)]

@jerryolsen - please open a new bug report using "ubuntu-bug update-manager" on the system which you are having difficulty upgrading.