Ubuntu does not work with Samsung Galaxy Note phone (Unable to open as usb device)

Bug #1275709 reported by Janis LIepins
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gmtp (Ubuntu)
Fix Released
Medium
Unassigned

Bug Description

i found confirmed bug #903422 same as my.

i started ntp-detect and error was displayed "Detect: Unable to open raw device?".
as i found necessary in launchpad bug description, there are results for commands:

* device in question:
Samsung Galaxy Note Model GT-N7100, Android 4.3, kernel 3.0.31-2138564

* output of `mtp-detect` when the device is attached
libmtp version: 1.1.3

Listing raw device(s)
Device 0 (VID=04e8 and PID=6860) is a Samsung GT-P7310/P7510/N7000/I9100/Galaxy Tab 7.7/10.1/S2/Nexus/Note.
   Found 1 device(s):
   Samsung: GT-P7310/P7510/N7000/I9100/Galaxy Tab 7.7/10.1/S2/Nexus/Note (04e8:6860) @ bus 3, dev 3
Attempting to connect device(s)
PTP_ERROR_IO: failed to open session, trying again after resetting USB interface
LIBMTP libusb: Attempt to reset device
LIBMTP PANIC: failed to open session on second attempt
Unable to open raw device 0
OK.

* output of `lsusb` when the device is attached
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 003 Device 003: ID 04e8:6860 Samsung Electronics Co., Ltd GT-I9100 Phone [Galaxy S II]
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 1005:c902 Apacer Technology, Inc.
Bus 002 Device 003: ID 1bcf:2805 Sunplus Innovation Technology Inc.
Bus 002 Device 009: ID 0cf3:3005 Atheros Communications, Inc. AR3011 Bluetooth

4530s:~$ lsb_release -rd
Description: Ubuntu 12.04.4 LTS
Release: 12.04

4530s:~$ apt-cache policy gmtp
gmtp:
  Installed: 1.3.1-2ubuntu0.1
  Candidate: 1.3.1-2ubuntu0.1
  Version table:
 *** 1.3.1-2ubuntu0.1 0
        500 http://lv.archive.ubuntu.com/ubuntu/ precise-updates/universe amd64 Packages
        100 /var/lib/dpkg/status
     1.3.1-2 0
        500 http://lv.archive.ubuntu.com/ubuntu/ precise/universe amd64 Packages

Revision history for this message
Frank (francis-degagne) wrote :

My Galaxy Note S is Model# SM-N900W8. I want to download a version and install. Does it open as an application while running on Android? I saw a demo online and it appeared to be that way.

Revision history for this message
Alessio Treglia (quadrispro) wrote :

This should be fixed in Trusty, hence closing. Please reopen if not so.

Changed in gmtp (Ubuntu):
importance: Undecided → Medium
status: New → Fix Released
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