package usermetricsservice (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

[Luis Jiménez]

uninstalling Bluetooth software because it was no working properly y found this problem

ProblemType: Package
DistroRelease: Ubuntu 13.10
Package: usermetricsservice (not installed)
ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
Uname: Linux 3.11.0-15-generic i686
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: i386
Date: Sun Feb 2 14:21:01 2014
DuplicateSignature: package:usermetricsservice:(not installed):subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
InstallationDate: Installed on 2014-01-13 (20 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
MarkForUpload: True
SourcePackage: libusermetrics
Title: package usermetricsservice (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)

[Launchpad Janitor (janitor)]

[Expired for libusermetrics (Ubuntu) because there has been no activity for 60 days.]