/lib/firmware/iwlwifi-7260-7.ucode is the wrong version

Bug #1274622 reported by michaelcole
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Undecided
Unassigned
Saucy
Fix Committed
Undecided
Tim Gardner

Bug Description

Hi, I ran into a bug that made wifi unstable on my Lenovo Ideapad Y710. I needed to disable/reenable networking about every 5 minutes. I was able to get some connectivity, but obviously, this is a pain in the ass.

After working with the awesome support folks at Intel, I think we isolated the problem and solution.

The problem likely affects all laptops with the Intel(R) Wireless 7260 chipset.

The solution is to use updated firmware from here: http://git.kernel.org/cgit/linux/kernel/git/firmware/linux-firmware.git/plain/iwlwifi-7260-7.ucode?id=824994715e0276e64cdbf2badbe02921a78fb287

Just replace the /lib/firmware/iwlwifi-7260-7.ucode binary with the new
one.

Below is the last email I got from Luca at ilw at linux.intel.com - if you have questions, they know the technical details to the solution. Thanks again!

Mike

------

Hi Mike,

My colleague noticed that you are using an older version of the firmware
which contains a bug that may be the cause of the problem you're seeing.

We have pushed a new firmware (with a fix for this) to the
linux-firmware.git repository. You can get it here:

http://git.kernel.org/cgit/linux/kernel/git/firmware/linux-firmware.git/plain/iwlwifi-7260-7.ucode?id=824994715e0276e64cdbf2badbe02921a78fb287

Just replace the /lib/firmware/iwlwifi-7260-7.ucode binary with the new
one.

I checked Ubuntu's packages and it seems that they only updated to the
new one in the linux-firmware 1.122 package (for trusty). Ubuntu Saucy
(13.10) still has the old version in the linux-firmware 1.116 package.
It would be nice if someone would poke Ubuntu to add 1.122 to the
saucy-updates or something. I believe Linux Mint is following Ubuntu in
this case.

I hope this helps!

(And thanks to Emmanuel for the help ;)

--
Cheers,
Luca.
---
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: michael 2173 F.... pulseaudio
 /dev/snd/controlC0: michael 2173 F.... pulseaudio
DistroRelease: Ubuntu 13.10
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=6ca2b9e3-fdd0-434e-b92a-06c69c90ca9b
InstallationDate: Installed on 2013-12-25 (36 days ago)
InstallationMedia: Linux Mint 16 "petra" - Release amd64 20131126
MachineType: LENOVO 20250
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=dccd14b6-5933-476f-b0f0-3175e5cd454a ro quiet splash
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-12-generic N/A
 linux-backports-modules-3.11.0-12-generic N/A
 linux-firmware 1.116
Tags: petra
Uname: Linux 3.11.0-12-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 09/02/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 7FCN35WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Durian 7A1
dmi.board.vendor: LENOVO
dmi.board.version: 31900003Std
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo IdeaPad Z710
dmi.modalias: dmi:bvnLENOVO:bvr7FCN35WW:bd09/02/2013:svnLENOVO:pn20250:pvrLenovoZ710:rvnLENOVO:rnDurian7A1:rvr31900003Std:cvnLENOVO:ct10:cvrLenovoIdeaPadZ710:
dmi.product.name: 20250
dmi.product.version: Lenovo Z710
dmi.sys.vendor: LENOVO

Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1274622

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
michaelcole (8-launchpad-michaelcole-com) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected petra
description: updated
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michaelcole (8-launchpad-michaelcole-com) wrote : BootDmesg.txt

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michaelcole (8-launchpad-michaelcole-com) wrote : CRDA.txt

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michaelcole (8-launchpad-michaelcole-com) wrote : CurrentDmesg.txt

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michaelcole (8-launchpad-michaelcole-com) wrote : IwConfig.txt

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michaelcole (8-launchpad-michaelcole-com) wrote : Lspci.txt

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michaelcole (8-launchpad-michaelcole-com) wrote : Lsusb.txt

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michaelcole (8-launchpad-michaelcole-com) wrote : ProcCpuinfo.txt

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michaelcole (8-launchpad-michaelcole-com) wrote : ProcInterrupts.txt

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michaelcole (8-launchpad-michaelcole-com) wrote : ProcModules.txt

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michaelcole (8-launchpad-michaelcole-com) wrote : PulseList.txt

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michaelcole (8-launchpad-michaelcole-com) wrote : RfKill.txt

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michaelcole (8-launchpad-michaelcole-com) wrote : UdevDb.txt

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michaelcole (8-launchpad-michaelcole-com) wrote : UdevLog.txt

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Tim Gardner (timg-tpi)
Changed in linux (Ubuntu):
status: Confirmed → Fix Released
Changed in linux (Ubuntu Saucy):
status: New → Fix Committed
assignee: nobody → Tim Gardner (timg-tpi)
Revision history for this message
Chris Halse Rogers (raof) wrote : Please test proposed package

Hello michaelcole, or anyone else affected,

Accepted linux-firmware into saucy-proposed. The package will build now and be available at http://launchpad.net/ubuntu/+source/linux-firmware/1.116.2 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

Revision history for this message
michaelcole (8-launchpad-michaelcole-com) wrote :

Hi, I tested this from proposed.

I put back the old /lib/firmware/iwlwifi-7260-7.ucode,
updated from linux-firmware from proposed,
and /lib/firmware/iwlwifi-7260-7.ucode was the new version.

I´ve used the wifi for about a day with no problems. Thanks!

Revision history for this message
Scott Kitterman (kitterman) wrote : Update Released

The verification of the Stable Release Update for linux-firmware has completed successfully and the package has now been released to -updates. Subsequently, the Ubuntu Stable Release Updates Team is being unsubscribed and will not receive messages about this bug report. In the event that you encounter a regression using the package from -updates please report a new bug using ubuntu-bug and tag the bug report regression-update so we can easily find any regresssions.

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