Iphone 5 cannot connect correctly to ubuntu

[Christian Moctezuma]

After I connect my iphone a message appears in my iphone saying trust this device? I press trust but it keeps repeating the message and does not connect fully to ubuntu. I have ubuntu 13.10. I expected to connect my iphone 5 to my computer and see and sync my music and videos.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-15-generic 3.11.0-15.23
ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
Uname: Linux 3.11.0-15-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: christian 1854 F.... pulseaudio
 /dev/snd/controlC0: christian 1854 F.... pulseaudio
Date: Tue Jan 28 14:26:44 2014
HibernationDevice: RESUME=UUID=f7e4fa68-f079-4668-9fed-8fe51a771d85
InstallationDate: Installed on 2014-01-28 (0 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: ASUSTeK Computer Inc. K52JT
MarkForUpload: True
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic.efi.signed root=UUID=f4026e73-626c-4935-99fe-3e2617c9e066 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-15-generic N/A
 linux-backports-modules-3.11.0-15-generic N/A
 linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K52JT.204
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K52JT
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK52JT.204:bd12/01/2010:svnASUSTeKComputerInc.:pnK52JT:pvr1.0:rvnASUSTeKComputerInc.:rnK52JT:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: K52JT
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Did this issue occur in a previous version of Ubuntu, or is this a new issue?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.13 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.13-trusty/

[Christian Moctezuma (cmchrisx2)]

'kernel-unable-to-test-upstream'.

On 29/01/14 05:57, Joseph Salisbury wrote:
> Did this issue occur in a previous version of Ubuntu, or is this a new
> issue?
>
> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v3.13 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".
>
>
> Thanks in advance.
>
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.13-trusty/
>
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>

[Christian Moctezuma (cmchrisx2)]

Hello, Im sorry if this is not the right procedure of doing things, but
im just really new at this... i dont know if i tagged the

'kernel-unable-to-test-upstream'.

right.. i dont know what else to do but if you could please at least direct me to a website or any type of tutorial you could recommend me i would be really gratefull. thank you for your time and again sorry if this is not the right procedure to deal with the bugs.

On 29/01/14 05:57, Joseph Salisbury wrote:
> Did this issue occur in a previous version of Ubuntu, or is this a new
> issue?
>
> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v3.13 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".
>
>
> Thanks in advance.
>
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.13-trusty/
>
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>

[Christian Moctezuma (cmchrisx2)]

I typed in the following commands and my iphone connected without a problem

$ wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.13-trusty/linux-headers-3.13.0-031300_3.13.0-031300.201401192235_all.deb

$ wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.13-trusty/linux-headers-3.13.0-031300-generic_3.13.0-031300.201401192235_amd64.deb

$ wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.13-trusty/linux-image-3.13.0-031300-generic_3.13.0-031300.201401192235_amd64.deb

$ sudo dpkg -i linux-headers-3.13*.deb linux-image-3.13*.deb

but after my iphone 5 connected and synced with rythmbox some songs in my music app could not play and if i drag songs individually to my iphone they appear on the music library folder of my iphone on my computer but in the actual app they are missing. also after i shuffle songs the album artwork starts to move quickly from left to right.