package steam 1:1.0.0.39-2ubuntu1~ubuntu13.10.1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 30

Bug #1273534 reported by Jeff Garcia
372
This bug affects 77 people
Affects Status Importance Assigned to Milestone
steam (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

I honestly don't know what the bug is. On startup, I receive an error message with the message up above. Maybe someone here with more expertise can shine a light on what's going on.

ProblemType: Package
DistroRelease: Ubuntu 13.10
Package: steam 1:1.0.0.39-2ubuntu1~ubuntu13.10.1
ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
Uname: Linux 3.11.0-15-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 2.12.5-0ubuntu2.2
AptOrdering:
 steam: Install
 steam: Configure
Architecture: i386
Date: Mon Jan 27 12:25:54 2014
DpkgTerminalLog:
 Unpacking steam (from .../steam_1%3a1.0.0.39-2ubuntu1~ubuntu13.10.1_i386.deb) ...
 dpkg: error processing /var/cache/apt/archives/steam_1%3a1.0.0.39-2ubuntu1~ubuntu13.10.1_i386.deb (--unpack):
  subprocess new pre-installation script returned error exit status 30
DuplicateSignature: package:steam:1:1.0.0.39-2ubuntu1~ubuntu13.10.1:subprocess new pre-installation script returned error exit status 30
ErrorMessage: subprocess new pre-installation script returned error exit status 30
InstallationDate: Installed on 2014-01-25 (2 days ago)
InstallationMedia: Lubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
MarkForUpload: True
SourcePackage: steam
Title: package steam 1:1.0.0.39-2ubuntu1~ubuntu13.10.1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 30
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Jeff Garcia (jgarciabu) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in steam (Ubuntu):
status: New → Confirmed
Revision history for this message
Rob Snelders (ertainl) wrote :

I had the same issue. But I had already a .steam-directory in my home (from an old install). When I removed it the install worked.

Revision history for this message
Tinker Bell (bardonwire) wrote :

I've had a problem with Ubuntu Software Center not showing up in applications, as well as Steam, and some other programs so maybe some system problem is at work here. I tried sending error reports but I suppose they didn't get sent. The error report was that there is an internal problem. I restored files, and was able to use Ubuntu Software Center and look for the Steam application in Software Center. Thanks.

Revision history for this message
Andrew Hayzen (ahayzen) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.

This issue is likely similar to others which are related to the steam license question not being answered, this was dropped in the steam package version 1:1.0.0.54+repack-2ubuntu4 as not all software centre's support it. Therefore I am marking this bug as fix released.

Please report a new bug if your problem persists.

Changed in steam (Ubuntu):
status: Confirmed → Fix Released
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