Cannot mount iPhone 5

[andi bachmann]

libimobiledevice-utils_1.1.5-0ubuntu2_amd64.deb

Repro:
1) Plug powered-on Apple device with iOS 7 into Ubuntu USB port

Expected results:
The device should pair with the Ubuntu machine when "Trust" is tapped.

Actual results:
When plugged into an Ubuntu machine, when the Trust button on the prompt is clicked, the iPhone buzzes twice, then repeats the prompt. This will repeat endlessly.

On the Ubuntu machine, a dialog reading "The device "[name of device]" is locked. Enter the passcode on the device and click "Try again". [Cancel] [Try again]" is displayed. However, no opportunity to enter the passcode on the device is ever displayed. Clicking "Try again" only re-displays this dialog, endlessly.

System and package information:
Description: Ubuntu 13.10
Release: 13.10
Codename: saucy

Package: libimobiledevice4
State: installed
Automatically installed: no
Version: 1.1.5-0ubuntu2
Priority: optional
Section: libs
Maintainer: Ubuntu Developers <email address hidden>
Architecture: amd64
Uncompressed Size: 164 k
Depends: libc6 (>= 2.14), libgnutls26 (>= 2.12.17-0), libplist1 (>= 0.16),
         libtasn1-3 (>= 2.14-0), libusbmuxd2 (>= 1.0.8), usbmuxd
Conflicts: libiphone0, libiphone0, libimobiledevice4
Replaces: libimobiledevice0, libimobiledevice0, libimobiledevice1,
          libimobiledevice1, libiphone0, libiphone0

Package: libimobiledevice-utils
State: installed
Automatically installed: no
Version: 1.1.5-0ubuntu2
Priority: optional
Section: universe/utils
Maintainer: Ubuntu Developers <email address hidden>
Architecture: amd64
Uncompressed Size: 272 k
Depends: libc6 (>= 2.15), libgcrypt11 (>= 1.4.5), libimobiledevice4 (>= 1.1.5),
         libplist1 (>= 0.16)

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-15-generic 3.11.0-15.23
ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
Uname: Linux 3.11.0-15-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: bachmann 2255 F.... pulseaudio
Date: Fri Jan 24 09:47:29 2014
HibernationDevice: RESUME=UUID=4088399f-282d-43cc-b591-b3d62fa5c1f5
InstallationDate: Installed on 2013-12-10 (44 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: LENOVO 23567G5
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-3.11.0-15-generic root=UUID=ba22f243-b6e2-4e1c-bbdc-224cdf9ac9ea ro rootflags=subvol=@ quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-15-generic N/A
 linux-backports-modules-3.11.0-15-generic N/A
 linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/10/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: G7ET95WW (2.55 )
dmi.board.asset.tag: Not Available
dmi.board.name: 23567G5
dmi.board.vendor: LENOVO
dmi.board.version: 0B98401 Pro
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrG7ET95WW(2.55):bd07/10/2013:svnLENOVO:pn23567G5:pvrThinkPadT430s:rvnLENOVO:rn23567G5:rvr0B98401Pro:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 23567G5
dmi.product.version: ThinkPad T430s
dmi.sys.vendor: LENOVO

[andi bachmann (bachmann)]

This is another instance of bug https://bugs.launchpad.net/ubuntu/+source/libimobiledevice/+bug/1215098
but with other version/hardware

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.13 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.13-trusty/

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]