facebook account does not work

Bug #1271152 reported by rrich1974
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Hi guys!
i think you have a serious problem with integration of empathy and "online account" packege in ubuntu.
so, to be able to connect to my facebook account, i had to remove the "ubuntu online" accounts by running command:
"sudo apt-get purge gnome-control-center-signon"
http://askubuntu.com/questions/211464/how-to-remove-online-accounts-from-system-settings
also, you can read my answer on this thread to see that i am right.
http://ubuntuforums.org/showthread.php?t=2200472
so, solve the issue as fast as you can because empathy, as an IM client, it is very usefull to every user, especially that it is defalt.
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: empathy 3.8.4-1ubuntu2
ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
Uname: Linux 3.11.0-15-generic i686
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: i386
Date: Tue Jan 21 14:16:52 2014
InstallationDate: Installed on 2013-10-20 (93 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
MarkForUpload: True
SourcePackage: empathy
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
rrich1974 (richardsdma) wrote :
description: updated
Revision history for this message
Walter Garcia-Fontes (walter-garcia) wrote :

Thanks for reporting this issue and help in making Ubuntu better. Are you still seeing this problem? Have you been able to try it with Ubuntu 14.04 to see if it is still present there?

Changed in empathy (Ubuntu):
status: New → Incomplete
Revision history for this message
rrich1974 (richardsdma) wrote :

hello!
back in my days of 13.10, after some reinstalls, i managed to connect to all my acconts, yahoo, gmail, facebook.
now, in 14.04, i have had problems with gmail, it tried to connect but after awile, it requires authorization.
in this moment, it seems that it work okay. but for how long?
now, as a general talking, my opinion is that empathy is not a reliable IM client. the problem seems to be not in empathy itself but in integration of empathy in ubuntu accounts.
this part of ubuntu, i mean ubuntu accounts and empathy must be investigated.
if you need some further info, i will be happy to help you!

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for empathy (Ubuntu) because there has been no activity for 60 days.]

Changed in empathy (Ubuntu):
status: Incomplete → Expired
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