[Dell Latitude E6430s] suspend/resume failure

Bug #1270447 reported by joehill
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

When I suspended overnight then resumed in the morning, I found the screen was in text mode with many lines of numbers and errors (sorry, I don't remember what was actually displayed on the screen) and there was no way to input or switch between TTYs, so I could only restart.

ProblemType: KernelOops
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-15-generic 3.11.0-15.23
ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
Uname: Linux 3.11.0-15-generic i686
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: joseph 2084 F.... pulseaudio
Date: Sat Jan 18 08:39:56 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=d621c6fd-0f7a-4286-9ab5-3d144e1880fa
InstallationDate: Installed on 2012-09-24 (480 days ago)
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
InterpreterPath: /usr/bin/python3.3
MachineType: Dell Inc. Latitude E6430s
MarkForUpload: True
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=9f662ce4-0587-4b5a-88f5-8ef3d2b3c38d ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-15-generic N/A
 linux-backports-modules-3.11.0-15-generic N/A
 linux-firmware 1.116.1
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: [Dell Inc. Latitude E6430s] suspend/resume failure
UpgradeStatus: Upgraded to saucy on 2013-10-17 (92 days ago)
UserGroups:

dmi.bios.date: 08/27/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 0N9T9J
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd08/27/2013:svnDellInc.:pnLatitudeE6430s:pvr01:rvnDellInc.:rn0N9T9J:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6430s
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

Revision history for this message
joehill (joseph-hill) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote : Re: [Dell Inc. Latitude E6430s] suspend/resume failure

joehill, thank you for reporting this and helping make Ubuntu better. could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains, please just make a comment to this.

If reproducible, could you also please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.13

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

tags: added: latest-bios-a11 needs-upstream-testing regression-potential
Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
summary: - [Dell Inc. Latitude E6430s] suspend/resume failure
+ [Dell Latitude E6430s] suspend/resume failure
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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