unidentified fglrx video glitch under firefox which can end in video half shifted

Bug #1269773 reported by Sylvain Viart
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Invalid
Low
Unassigned

Bug Description

Hi,

I don't known where I should exactly post this bug.

I will try to describe it.
Seems to appear since I upgraded from xubuntu 12.04.3 LTS to 13.10.

I'm running it on a Compaq laptop : compaq pressario cq57-421
with Graphiques AMD Radeon HD 6310

lspci -nn | grep VGA
00:01.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Wrestler [Radeon HD 6310] [1002:9802]

This is a sporadic bug which seems to start under some web pages only. It starts by glitching the screen, slowly more or less frequently depending on the "faulty" web pages. Some small glitch 2 or 3 by minute to 1 by second. If I stay on the page it could end to screen to be half shifted. See attached picture.

Today, after reinstalling the fglrx package. It ended on a simple 3 or 4 pixels bottom glitching video, only on the faulty web page. The whole system seems not te be impacted as on the picture. During the glitching phase the frequency was 1 by sec or more.

It could become form a bad upgrade, from the OS, the graphic driver, the X11 configuration, or the browser…
Sorry to be such evasive at the moment.

Trying the Open source graphical driver (xserver-xorg-video-radeon) but ended to a blank or unusable desktop after lightdm auth.

Sorry if this report is in the wrong place, please point me to a more appropriate one.

I've bookmarked a URL which reproduce the bug: a linkedin.com profile when I'm logged in, not very useful.
only at the top of the page, scrolling stop the glitching…

Some versions information…

lsb_release -rd
Description: Ubuntu 13.10
Release: 13.10

uname -a
Linux xubuntu-laptop 3.11.0-15-generic #23-Ubuntu SMP Mon Dec 9 18:16:27 UTC 2013 i686 athlon i686 GNU/Linux

dpkg -l | grep fglrx
ii fglrx 2:13.200~beta-0ubuntu1~xedgers~saucy2 i386 Video driver for the AMD graphics accelerators
ii fglrx-amdcccle 2:13.200~beta-0ubuntu1~xedgers~saucy2 i386 Catalyst Control Center for the AMD graphics accelerators

glxinfo | grep OpenGL
OpenGL vendor string: Advanced Micro Devices, Inc.
OpenGL renderer string: AMD Radeon HD 6310 Graphics
OpenGL core profile version string: 4.3.12438 Core Profile Context 13.20.5
OpenGL core profile shading language version string: 4.30
OpenGL core profile context flags: (none)
OpenGL core profile profile mask: core profile
OpenGL core profile extensions:
OpenGL version string: 4.3.12438 Compatibility Profile Context 13.20.5
OpenGL shading language version string: 4.30
OpenGL context flags: (none)
OpenGL profile mask: compatibility profile
OpenGL extensions:

fglrxinfo -v | grep OpenGL
OpenGL vendor string: Advanced Micro Devices, Inc.
OpenGL renderer string: AMD Radeon HD 6310 Graphics
OpenGL version string: 4.3.12438 Compatibility Profile Context 13.20.5
OpenGL extensions:

Nom: Firefox
Version: 26.0
Agent utilisateur: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:26.0) Gecko/20100101 Firefox/26.0

Nom: Ubuntu Firefox Modifications
Version: 2.8
Activée: false
ID: <email address hidden>

Accélération graphique
----------------------
Description de la carte: ATI Technologies Inc. -- AMD Radeon HD 6310 Graphics
Fenêtres avec accélération graphique: 0/3 Basic
ID du périphérique: AMD Radeon HD 6310 Graphics
ID du vendeur: ATI Technologies Inc.
Rendu WebGL: ATI Technologies Inc. -- AMD Radeon HD 6310 Graphics
Version du pilote: 4.3.12438 Compatibility Profile Context 13.20.5
windowLayerManagerRemote: false
AzureCanvasBackend: cairo
AzureContentBackend: none
AzureFallbackCanvasBackend: none
AzureSkiaAccelerated: 0

apt-cache policy fglrx
fglrx:
  Installé : 2:13.200~beta-0ubuntu1~xedgers~saucy2
  Candidat : 2:13.200~beta-0ubuntu1~xedgers~saucy2
 Table de version :
 *** 2:13.200~beta-0ubuntu1~xedgers~saucy2 0
        500 http://ppa.launchpad.net/xorg-edgers/ppa/ubuntu/ saucy/main i386 Packages
        100 /var/lib/dpkg/status
     2:13.101-0ubuntu3 0
        500 http://fr.archive.ubuntu.com/ubuntu/ saucy/restricted i386 Packages

apt-cache policy firefox
firefox:
  Installé : 26.0+build2-0ubuntu0.13.10.2
  Candidat : 26.0+build2-0ubuntu0.13.10.2
 Table de version :
 *** 26.0+build2-0ubuntu0.13.10.2 0
        500 http://fr.archive.ubuntu.com/ubuntu/ saucy-updates/main i386 Packages
        500 http://security.ubuntu.com/ubuntu/ saucy-security/main i386 Packages
        100 /var/lib/dpkg/status
     24.0+build1-0ubuntu1 0
        500 http://fr.archive.ubuntu.com/ubuntu/ saucy/main i386 Packages

dpkg -l | grep xserver-xorg-video
ii xserver-xorg-video-cirrus 1:1.5.2-0ubuntu2 i386 X.Org X server -- Cirrus display driver
ii xserver-xorg-video-fbdev 1:0.4.3-0ubuntu3 i386 X.Org X server -- fbdev display driver
ii xserver-xorg-video-geode 2.11.15-1 i386 X.Org X server -- Geode GX2/LX display driver
ii xserver-xorg-video-intel 2:2.99.907+git20140115.40beee99-0ubuntu0sarvatt~saucy i386 X.Org X server -- Intel i8xx, i9xx display driver
ii xserver-xorg-video-mach64 6.9.3-0ubuntu3 i386 X.Org X server -- ATI Mach64 display driver
ii xserver-xorg-video-mga 1:1.6.2-0ubuntu2 i386 X.Org X server -- MGA display driver
ii xserver-xorg-video-modesetting 0.8.0-0ubuntu1.1 i386 X.Org X server -- Generic modesetting driver
ii xserver-xorg-video-neomagic 1:1.2.7-0ubuntu3 i386 X.Org X server -- Neomagic display driver
ii xserver-xorg-video-nouveau 1:1.0.9+git20130730.300c5a32-0ubuntu0sarvatt i386 X.Org X server -- Nouveau display driver
ii xserver-xorg-video-openchrome 1:0.3.1-0ubuntu2.1 i386 X.Org X server -- VIA display driver
ii xserver-xorg-video-qxl 0.1.0-0ubuntu3.1 i386 X.Org X server -- QXL display driver
ii xserver-xorg-video-r128 6.9.1-0ubuntu2 i386 X.Org X server -- ATI r128 display driver
ii xserver-xorg-video-s3 1:0.6.5-0ubuntu3.1 i386 X.Org X server -- legacy S3 display driver
ii xserver-xorg-video-savage 1:2.3.6-0ubuntu3 i386 X.Org X server -- Savage display driver
ii xserver-xorg-video-siliconmotion 1:1.7.7-0ubuntu3 i386 X.Org X server -- SiliconMotion display driver
ii xserver-xorg-video-sis 1:0.10.7-0ubuntu4 i386 X.Org X server -- SiS display driver
ii xserver-xorg-video-sisusb 1:0.9.6-0ubuntu3 i386 X.Org X server -- SiS USB display driver
ii xserver-xorg-video-tdfx 1:1.4.5-0ubuntu3 i386 X.Org X server -- tdfx display driver
ii xserver-xorg-video-trident 1:1.3.6-0ubuntu4 i386 X.Org X server -- Trident display driver
ii xserver-xorg-video-vesa 1:2.3.2-0ubuntu3 i386 X.Org X server -- VESA display driver
ii xserver-xorg-video-vmware 1:13.0.1-0ubuntu2 i386 X.Org X server -- VMware display driver

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: xorg 1:7.7+1ubuntu6
ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
Uname: Linux 3.11.0-15-generic i686
NonfreeKernelModules: fglrx
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: i386
Date: Thu Jan 16 12:35:24 2014
InstallationDate: Installed on 2012-11-22 (420 days ago)
InstallationMedia: Xubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
MarkForUpload: True
SourcePackage: xorg
UpgradeStatus: Upgraded to saucy on 2013-11-28 (49 days ago)

Revision history for this message
Sylvain Viart (sylvain-viart) wrote :
description: updated
Revision history for this message
penalvch (penalvch) wrote :

Sylvain Viart, thank you for reporting this and helping make Ubuntu better. Saucy reached EOL on July 17, 2014.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases

Is this an issue on a supported release?

If it remains an issue, could you please run the following command in a terminal as it will automatically gather and attach updated debug information to this report:

apport-collect -p xorg REPLACE-WITH-BUG-NUMBER

Please ensure you have xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
penalvch (penalvch)
tags: added: needs-full-computer-model
Revision history for this message
Sylvain Viart (sylvain-viart) wrote :

Hi,

Same computer bug xubuntu 14.04. No more this bug for me.
I think you can close.

Sylvain.

Revision history for this message
penalvch (penalvch) wrote :

Sylvain Viart, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1269773/comments/3 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in xorg (Ubuntu):
status: Incomplete → Invalid
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