Eyedropper in Colorzilla addon does not work

Bug #126940 reported by ceverett
30
This bug affects 3 people
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: mozilla-firefox

If you install the Colorzilla add on (from https://addons.mozilla.org/en-US/firefox/addon/271), when you try to use its eyedropper function after it restarts it brings up an alert box saying it doesn't work. All the other functions seem OK.

The workaround is to uninstall Colorzilla, download and untar the official binary tarball, and copy the libxpcom*.so files to /usr/lib/firefox, then reinstall Colorzilla.

Obviously, this is not an upstream bug. :)

description: updated
Revision history for this message
Markus Vuori (lite-deactivatedaccount) wrote :

This issue is already well known and has been a concern for a long time. Imo it should and could be fixed. Why not package the firefox properly for ubuntu? IIRC, some version of Fedora Linuxalso included firefox incompatible with colorzilla.

Revision history for this message
R (Chandra) Chandrasekhar (chandra) wrote :

I can confirm this behaviour and the successful workaround for firefox-2.0.0.12 in Gutsy and ColorZilla-1.9. I have written a script to patch the workaround after each update., but it would be nicer and neater if that were done in the post install script of the package itself.

Thanks.

Chandra

Revision history for this message
snodnipper (oliversnowden) wrote :

This still appears to be a problem in 3.0.1 (64-bit hardy). Clicking on the eyedropper displays:

"Installation problem or the Eyedropper mode isn't supported on your platform. You can go to the ColorZilla Home Page to see if your platform is supported. If so, try re-installing the extension. ColorPicker and other features will still work.".

Downloading Firefox from mozilla.com makes the extension work as expected.

Revision history for this message
Sukochev Roman (Leolik) (leolik) wrote :

I confirm this bug.

Ubuntu 8.10 amd64
ColorZilla 2.0.1

Changed in mozilla-firefox:
status: New → Confirmed
Revision history for this message
zEn (der-eremit) wrote :

Confirmed
Ubuntu 8.10 amd64
ColorZilla 2.0.2.1

also the proposed workaround did not work for me.

libxpcom*.so ??

in the tarball I downloaded there is only one libxpcom.so
why the * ?

Revision history for this message
yamo (stephane-gregoire) wrote :

Hi, It seems to work On Ubuntu 8.10 386 (I will install amd64 in the future) with Firefox 3.0.6 /ColorZilla 2.0.2

http://pages.colorzilla.com/welcome/updated/?firefox/3.0.6/1.9/2.0.2

Revision history for this message
John Vivirito (gnomefreak) wrote :

This was fixed in extension not firefox and the bug was not in firefox

Changed in firefox:
status: Confirmed → Invalid
Revision history for this message
Tyler Ham (tylerh11) wrote :

This is still a problem in Ubuntu 8.10 (Intrepid Ibex, x86_64) with Firefox 3.0.13 and ColorZilla 2.0.2.1.

Changed in firefox (Ubuntu):
status: Invalid → Confirmed
Revision history for this message
Micah Gersten (micahg) wrote :

Colorzilla is not packaged by Ubuntu. Please report the problem to the author of the addon. Please report any other bugs you may find.

Changed in firefox (Ubuntu):
status: Confirmed → Invalid
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