Touchpad not found in /proc/bus/input/devices

Bug #1268985 reported by TommyFro
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

Touchpad not working in a fresh install of Ubuntu 13.10, it works in a parallel intallation of Windows8.
No touchpad entry is found in /proc/bus/input/devices, see attachment.
Laptop model: Akoya E6240.
Touchpad Model (as obtained after booting Windows8): Synaptics Click Pad

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-15-generic 3.11.0-15.23
ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
Uname: Linux 3.11.0-15-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: thomas 1637 F.... pulseaudio
Date: Tue Jan 14 14:55:03 2014
HibernationDevice: RESUME=UUID=ef36bdc4-b397-4c70-adea-9fe95d303881
InstallationDate: Installed on 2014-01-13 (1 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Medion Akoya E6240
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic.efi.signed root=UUID=de75949f-28de-49e9-9d2e-dd0e38b8a9c2 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-15-generic N/A
 linux-backports-modules-3.11.0-15-generic N/A
 linux-firmware 1.116
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/28/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 606
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Akoya E6240
dmi.board.vendor: Medion
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Medion
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr606:bd10/28/2013:svnMedion:pnAkoyaE6240:pvr1.0:rvnMedion:rnAkoyaE6240:rvr1.0:cvnMedion:ct3:cvr1.0:
dmi.product.name: Akoya E6240
dmi.product.version: 1.0
dmi.sys.vendor: Medion

Revision history for this message
TommyFro (thomas-fromherz) wrote :
Revision history for this message
TommyFro (thomas-fromherz) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.13 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.13-rc8-trusty/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
TommyFro (thomas-fromherz) wrote :

Bug also exists in the upstream kernel v3.13-rc8-trusty

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
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