General error dialog when trying to open or save ODT files

[Phil Wyett]

General error dialog when trying to open or save ODT files.

Open any *.odt doc and you get a 'General Error' dialog box. If you Accept it the doc will appear.

Trying to save results in a similar dialog box.

This happens on new an old ODT files alike.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: libreoffice-writer 1:4.1.3-0ubuntu3
ProcVersionSignature: Ubuntu 3.12.0-7.15-generic 3.12.4
Uname: Linux 3.12.0-7-generic x86_64
ApportVersion: 2.12.7-0ubuntu3
Architecture: amd64
CurrentDesktop: GNOME
Date: Tue Dec 31 20:49:59 2013
InstallationDate: Installed on 2013-12-31 (0 days ago)
InstallationMedia: Ubuntu-GNOME 14.04 "Trusty Tahr" - Alpha amd64 (20131231)
SourcePackage: libreoffice
UpgradeStatus: No upgrade log present (probably fresh install)

[penalvch (penalvch)]

Phil Wyett, thank you for reporting this and helping make Ubuntu better. As a potential WORKAROUND, if you uninstall individually, or in combination the following does it change anything:
libreoffice-gtk
libreoffice-gtk3

[Phil Wyett (aura-yoda)]

Re: #2. Removing the gtk package makes no difference and the error remains.

Note that this error does not occur when opening MS .doc files.

[penalvch (penalvch)]

Phil Wyett, thank you for providing the requested information. Could you please attach an example file, that when attempting to open, demonstrates this problem?

[Phil Wyett (aura-yoda)]

To add to #5. This bug affects ODT docs created in this version and ODT files created in any other version.

[penalvch (penalvch)]

Phil Wyett, thank you for providing the requested information. So far, it's not reproducible for me with Xubuntu 14.04 amd64. Despite this, could you please comment to what extensions you have installed (ex. any ones downloaded from non-Ubuntu repository and added in)?

As well, could you please provide the results of the following executed at a terminal:
apt-show-versions -r libreoffice*

[Phil Wyett (aura-yoda)]

libreoffice-base-core:amd64/trusty 1:4.1.3-0ubuntu3 uptodate
libreoffice-calc:amd64/trusty 1:4.1.3-0ubuntu3 uptodate
libreoffice-common:all/trusty 1:4.1.3-0ubuntu3 uptodate
libreoffice-core:amd64/trusty 1:4.1.3-0ubuntu3 uptodate
libreoffice-draw:amd64/trusty 1:4.1.3-0ubuntu3 uptodate
libreoffice-gnome:amd64/trusty 1:4.1.3-0ubuntu3 uptodate
libreoffice-gtk:amd64/trusty 1:4.1.3-0ubuntu3 uptodate
libreoffice-help-en-us:all/trusty 1:4.1.3-0ubuntu3 uptodate
libreoffice-impress:amd64/trusty 1:4.1.3-0ubuntu3 uptodate
libreoffice-math:amd64/trusty 1:4.1.3-0ubuntu3 uptodate
libreoffice-ogltrans:amd64/trusty 1:4.1.3-0ubuntu3 uptodate
libreoffice-pdfimport:amd64/trusty 1:4.1.3-0ubuntu3 uptodate
libreoffice-presentation-minimizer:amd64/trusty 1.0.4+LibO4.1.3-0ubuntu3 uptodate
libreoffice-style-tango:all/trusty 1:4.1.3-0ubuntu3 uptodate
libreoffice-writer:amd64/trusty 1:4.1.3-0ubuntu3 uptodate

[Phil Wyett (aura-yoda)]

This is a vanilla install. Only the packages that came as part of the default Ubuntu Gnome install from ISO of 2013-12-31. No extensions have been installed or settings changes been made.

[penalvch (penalvch)]

Phil Wyett, thank you for the requested information. If you uninstall libreoffice-gnome does it change anything?

[Phil Wyett (aura-yoda)]

Re #12. Purging package 'libreoffice-gnome' does not alter the situation or correct the bug.

[Phil Wyett (aura-yoda)]

I have just booted todays (2014-01-01) Ubuntu live ISO image (64-bit) and it suffers from the same issue.

[penalvch (penalvch)]

Phil Wyett, thank you for the requested information. Given what I have installed below, could you please bring it to package parity with mine one-by-one, in between completely closing all LO instances, and reopening the provided example file, and advise if still reproducible:
apt-show-versions -r libreoffice*
libreoffice:amd64/trusty 1:4.1.3-0ubuntu3 uptodate
libreoffice-base:amd64/trusty 1:4.1.3-0ubuntu3 uptodate
libreoffice-base-core:amd64/trusty 1:4.1.3-0ubuntu3 uptodate
libreoffice-calc:amd64/trusty 1:4.1.3-0ubuntu3 uptodate
libreoffice-common:all/trusty 1:4.1.3-0ubuntu3 uptodate
libreoffice-core:amd64/trusty 1:4.1.3-0ubuntu3 uptodate
libreoffice-draw:amd64/trusty 1:4.1.3-0ubuntu3 uptodate
libreoffice-impress:amd64/trusty 1:4.1.3-0ubuntu3 uptodate
libreoffice-java-common:all/trusty 1:4.1.3-0ubuntu3 uptodate
libreoffice-math:amd64/trusty 1:4.1.3-0ubuntu3 uptodate
libreoffice-pdfimport:amd64/trusty 1:4.1.3-0ubuntu3 uptodate
libreoffice-report-builder-bin:amd64/trusty 1:4.1.3-0ubuntu3 uptodate
libreoffice-style-galaxy:all/trusty 1:4.1.3-0ubuntu3 uptodate
libreoffice-style-human:all/trusty 1:4.1.3-0ubuntu3 uptodate
libreoffice-writer:amd64/trusty 1:4.1.3-0ubuntu3 uptodate

[Phil Wyett (aura-yoda)]

This bug is present even with packages matched both in Ubuntu and Ubuntu Gnome.

[Alan Fry (alan-fry)]

This bug affects Ubuntu 14.04 with LibreOffice 4.1.4.2 (from LibreOffice ppa)

[Phil Wyett (aura-yoda)]

This issue on 14.04 (trusty) is fixed with the update to 4.2.0.4.

[penalvch (penalvch)]

Phil Wyett, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1265235/comments/18 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.