Usb-creator-gtk crashes after pushing the Make startup disk button

[Laurent Dinclaux]

Whether I use my laptop running 13.04 or my desktop PC running 13.10, I am unable to create a bootable USB drive from any ISO image, even images like 9.04 that used to work fine.

- I tried multiple USB keys
- I checked MD5 sums
- Unetbootbin does the job

There is no specific error shown on the command line and the message is only "Installation failed"

The error shows up straight away without a delay after pressing the "Make startup disk" button.

UPDATE 1: I found the error log in ~/.cache and the error is "UnicodeDecodeError: 'ascii' codec can't decode byte 0xc3 in position 31: ordinal not in range(128)". I tried launching the app with the command "LANG=en_US.utf8 usb-creator-gtk" and I get the exact same error (my system is running with the fr_FR.UTF-8 locale)

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: usb-creator-gtk 0.2.47.1
ProcVersionSignature: Ubuntu 3.8.0-34.49-generic 3.8.13.12
Uname: Linux 3.8.0-34-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.5
Architecture: amd64
Date: Fri Dec 27 11:34:21 2013
EcryptfsInUse: Yes
InstallationDate: Installed on 2013-02-23 (306 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
SourcePackage: usb-creator
UpgradeStatus: Upgraded to raring on 2013-05-05 (235 days ago)
---
ApportVersion: 2.9.2-0ubuntu8.5
Architecture: amd64
DistroRelease: Ubuntu 13.04
EcryptfsInUse: Yes
InstallationDate: Installed on 2013-02-23 (306 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MarkForUpload: True
Package: usb-creator-gtk 0.2.47.1
PackageArchitecture: amd64
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.8.0-34.49-generic 3.8.13.12
Tags: raring
Uname: Linux 3.8.0-34-generic x86_64
UpgradeStatus: Upgraded to raring on 2013-05-05 (235 days ago)
UserGroups: adm cdrom dip libvirtd lpadmin plugdev sambashare sudo

[Laurent Dinclaux (dreadlox)]

apport information

[Laurent Dinclaux (dreadlox)]

apport information

[Laurent Dinclaux (dreadlox)]

apport information

[Laurent Dinclaux (dreadlox)]

apport information

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Ivan Larionov (xeron-oskom)]

Affects 14.04.

Related to:

https://bugs.launchpad.net/ubuntu/+source/usb-creator/+bug/1266731

UnicodeDecodeError: 'ascii' codec can't decode byte 0xd0 in position 32: ordinal not in range(128)