[RZ537AA-ABA SR5010NX, Realtek ALC888, Green Headphone Out, Front] No sound at all

[Drako Tags]

It is not just the headphone jack, but the speaker jack as well.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: alsa-base 1.0.25+dfsg-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.8.0-34.49~precise1-generic 3.8.13.12
Uname: Linux 3.8.0-34-generic i686
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-34-generic.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC888 Analog [ALC888 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: drako 1736 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf9ffc000 irq 41'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,103c2a57,00100001'
   Controls : 42
   Simple ctrls : 20
Date: Wed Dec 18 02:46:01 2013
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release i386 (20130820.1)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Built-in Audio - HDA Intel
Symptom_DevicesInUse:
 1736/dev/snd/controlC0: drako F.... pulseaudio
 AND
Symptom_Jack: Green Headphone Out, Front
Symptom_Type: No sound at all
Title: [RZ537AA-ABA SR5010NX, Realtek ALC888, Green Headphone Out, Front] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/18/2007
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 5.12
dmi.board.name: Livermore
dmi.board.vendor: ECS
dmi.board.version: 1.0
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.12:bd04/18/2007:svnCompaq-Presario:pnRZ537AA-ABASR5010NX:pvr:rvnECS:rnLivermore:rvr1.0:cvnHewlett-Packard:ct3:cvr:
dmi.product.name: RZ537AA-ABA SR5010NX
dmi.sys.vendor: Compaq-Presario

[Raymond (superquad-vortex2)]

post the output of alsa-info.sh

https://wiki.ubuntu.com/Audio/AlsaInfo

 ports:
  analog-output: Analog Output (priority 9900, available: unknown)
   properties:

  analog-output-headphones: Headphones (priority 9000, available: no)
   properties:

seem no headphone jack detected

do your computer chassis have HDA front audio panel which support jack detection ?

[Drako Tags (jmac32here)]

During the run of that debugger, I had unhooked the headphones and attached them to the back port of the computer as well.

It does recognize the headphones when they are plugged into the front port of the computer in the Sound Settings.

I did upload the alsa-info.sh output to:
http://www.alsa-project.org/db/?f=4957b378e216adeaca9d72d8c02780201febcbbe

[Raymond (superquad-vortex2)]

you have to remove

snd-hda-intel: model=generic

from /etc/modprobe.d/alsa-base.conf

do this desktop has any internal speaker ?

[Drako Tags (jmac32here)]

Did that and still no sound.

I added that in before under the direction in the forums because I had no sound to begin with.

[Raymond (superquad-vortex2)]

post the output of alsa-info.sh after remove model=generic

[Drako Tags (jmac32here)]

Uploaded:
http://www.alsa-project.org/db/?f=c2fc3753a3063f730d7126073074c30249cb3a62

[Raymond (superquad-vortex2)]

pulseaudio use the jack state to switch the output

post the output of

pactl list

pactl stat

try hda-jack-sense-test

seem no jacks plugged into line out or headphone

 control.33 {
  iface CARD
  name 'Line Out Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.34 {
  iface CARD
  name 'Front Headphone Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }

Node 0x1a [Pin Complex] wcaps 0x40018f: Stereo Amp-In Amp-Out
  Control: name="Line Jack", index=0, device=0
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals: [0x00 0x00]
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x0000373e: IN OUT HP Detect Trigger
    Vref caps: HIZ 50 GRD 80 100
  Pin Default 0x02813c41: [Jack] Line In at Ext Front
    Conn = 1/8, Color = Blue
    DefAssociation = 0x4, Sequence = 0x1
  Pin-ctls: 0x20: IN VREF_HIZ
  Unsolicited: tag=05, enabled=1
  Connection: 5
     0x0c* 0x0d 0x0e 0x0f 0x26

Simple mixer control 'Input Source',0
  Capabilities: cenum
  Items: 'Rear Mic' 'Front Mic' 'Line' 'Line 1'
  Item0: 'Front Mic'

 "Front Line" and "Rear Line" is clearer than "Line" and "Line 1" if you have Line in at front panel

[Drako Tags (jmac32here)]

Trying to figure out how to copy-paste it all.

[Launchpad Janitor (janitor)]

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]