HPLIP

cannot scan

Bug #1261785 reported by Philippe Lousberg
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HPLIP
New
Undecided
Unassigned

Bug Description

Under Linux UBUNTU

I have a HP Photosmart 5510d Series, hpcups 3.12.2
HPLIP is installed

It prints beautifully but I cannot scan.

Thank you for your help

Philippe Lousberg

Revision history for this message
Amarnath Chitumalla (amarnath-chitumalla) wrote :

Hi Philippe Lousberg,

Install latest HPLIP from @http://hplipopensource.com/hplip-web/install.html

If issue is not solved, provide following commands output.

$ hp-check
$ ls -l /usr/lib/sane/libsane-hpaio.*

Thanks & Regards,
Amarnath

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