05ac:1297 [Acer Aspire V3-772] iOS 7.0.* devices wont pair

[Tobias Freitag]

Devices running iOS 7 now have a USB Pair Trust prompt that appears when the device is plugged into a machine. This prompt reads "Trust This Computer? Your settings and data will be accessible from this computer when connected via USB or Wi-Fi. [Trust] [Don't Trust]"

When plugged into an Ubuntu machine, when the Trust button on the prompt is clicked, the iPhone buzzes twice, then repeats the prompt. This will repeat endlessly.

On the Ubuntu machine, a dialog reading "The device "[name of device]" is locked. Enter the passcode on the device and click "Try again". [Cancel] [Try again]" is displayed. However, no opportunity to enter the passcode on the device is ever displayed. Clicking "Try again" only re-displays this dialog, endlessly.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-15-generic 3.11.0-15.23
ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
Uname: Linux 3.11.0-15-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: tobi 2733 F.... pulseaudio
 /dev/snd/controlC0: tobi 2733 F.... pulseaudio
Date: Sun Dec 15 19:18:20 2013
HibernationDevice: RESUME=UUID=edcc635d-dda5-4afa-bdad-e530becbb959
MachineType: Acer Aspire V3-772
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=4ff0765f-a8f5-4fce-a690-b5fa30ba3b11 ro acpi_osi=Linux acpi_backlight=vendor
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-15-generic N/A
 linux-backports-modules-3.11.0-15-generic N/A
 linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/19/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.12
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: VA70_HW
dmi.board.vendor: Acer
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.12:bd09/19/2013:svnAcer:pnAspireV3-772:pvrV1.12:rvnAcer:rnVA70_HW:rvrType2-BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire V3-772
dmi.product.version: V1.12
dmi.sys.vendor: Acer

[Brad Figg (brad-figg)]

This change was made by a bot.

[penalvch (penalvch)]

Tobias Freitag, thank you for reporting this and helping make Ubuntu better. Could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue.Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]