Doesn't work with CanalPlay Infinity

[Alexandre Roux (Phoenamandre)]

Hi,

CanalPlay Infinity is a French service that works the same way as Netflix and uses Silverlight.

Unfortunately, videos won't load with pipelight.

http://www.canalplay.com/

Thanks for your work !

[Sebastian Lackner (slackner)]

Hi Alexandre,

I assume you've opened this bug report since you want to know if there is any solution available. Unfortunately you didn't provide any information at all, and since we don't have access to the page you mentioned we cannot do any testing ourself.

We really need some more information from you:

* The Distribution you are using (Ubuntu/Debian/Fedora/Arch/OpenSUSE/Slackware/...?)

* The console output when starting your browser via the command line. Close all other browser instances and then start a new browser from the terminal with:
firefox &> ~/pipelight.log
Upload this log to the bug report.

* The Wine/Pipelight version you are using if it differs from the recommend one and which patches you have applied. For Ubuntu you can check for example:
dpkg --list | grep "\(wine-.*-installer\|wine-compholio\|pipelight\)" | sed 's/ \+ /\t/g' | cut -f2-3;

* The Silverlight version you are using
sudo pipelight-plugin --list-enabled; pipelight-plugin --list-enabled

* The configuration file you are using (if you changed them)

* If you have XATTR enabled. You can check with:

touch ~/.xattr_test && setfattr -n 'user.testAttr' -v 'attribute value' ~/.xattr_test &> /dev/null; getfattr ~/.xattr_test 2>&1 | grep -q user.testAttr && echo 'It works!' || echo 'No workie!'; rm ~/.xattr_test &> /dev/null

* The output of the diagnostic page:
http://fds-team.de/pipelight

* What do you mean with "won't load"? Is there an error message?

When you've provided this information we can probably give you some suggestions what you can try out to get it working.

Sebastian

[Michael Müller (mqchael)]

Hi,

I assume that you encounter the 6030 error as it happens with all the french CANAL... services. I will therefore mark it as duplicate.

Michael