Cannot use the external vga display

[Parrenin Frédéric]

When using plugging to an external vga display, the external screen displays 4 times the computer display, and then both displays freeze.
In other words, the external vga port is unusable.

Note that I used this external display with another laptop using ubuntu 13.10, and it works perfectly.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: xorg 1:7.7+1ubuntu6
ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
Uname: Linux 3.11.0-13-generic x86_64
NonfreeKernelModules: wl
.tmp.unity.support.test.0:

ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
CompizPlugins: [core,bailer,detection,composite,opengl,compiztoolbox,decor,move,regex,gnomecompat,resize,vpswitch,imgpng,place,snap,grid,animation,mousepoll,expo,wall,unitymtgrabhandles,workarounds,fade,session,ezoom,scale,unityshell]
CompositorRunning: None
Date: Thu Dec 5 20:32:03 2013
DistUpgraded: Fresh install
DistroCodename: saucy
DistroVariant: ubuntu
DkmsStatus:
 bcmwl, 6.30.223.141+bdcom, 3.11.0-12-generic, x86_64: installed
 bcmwl, 6.30.223.141+bdcom, 3.11.0-13-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Atom Processor D4xx/D5xx/N4xx/N5xx Integrated Graphics Controller [8086:a011] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Samsung Electronics Co Ltd Device [144d:c0a8]
   Subsystem: Samsung Electronics Co Ltd Device [144d:c0a8]
InstallationDate: Installed on 2013-10-27 (38 days ago)
InstallationMedia: Ubuntu-GNOME 13.10 "Saucy Salamander" - Release amd64 (20131017)
MachineType: SAMSUNG ELECTRONICS CO., LTD. NC210/NC110
MarkForUpload: True
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2a61415b-e56d-4617-9e1a-12bdd5ce9db6 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/04/2011
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 01VG.M013.20110704.RHU
dmi.board.asset.tag: SAMSUNG
dmi.board.name: NC210/NC110
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr01VG.M013.20110704.RHU:bd07/04/2011:svnSAMSUNGELECTRONICSCO.,LTD.:pnNC210/NC110:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNC210/NC110:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:
dmi.product.name: NC210/NC110
dmi.product.version: Not Applicable
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.46-1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1
xserver.bootTime: Wed Dec 4 22:12:58 2013
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 1
 vendor GSM
xserver.version: 2:1.14.3-3ubuntu2

[Parrenin Frédéric (parrenin-6)]

Apparently this bug only occurs in gnome, not in unity.

[penalvch (penalvch)]

Parrenin Frédéric, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p xorg REPLACE-WITH-BUG-NUMBER

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

[Parrenin Frédéric (parrenin-6)]

Sorry, I don't have access to this computer anymore.

[penalvch (penalvch)]

Parrenin Frédéric, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1258270/comments/4 regarding you no longer have the hardware. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.