[fuel-docs] Release Notes PDF doesn't work in FireFox

Bug #1258233 reported by Ivan Kolodyazhny
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Fuel for OpenStack
Won't Fix
Low
Dmitry Ilyin

Bug Description

FireFox opens blank document instead Release Notes.

Ivan Kolodyazhny (e0ne)
Changed in fuel:
assignee: nobody → Ivan Kolodyazhny (e0ne)
Mike Scherbakov (mihgen)
Changed in fuel:
importance: Undecided → High
Revision history for this message
Ivan Kolodyazhny (e0ne) wrote :

Looks like FireFox or FireFox plugin issue

Changed in fuel:
assignee: Ivan Kolodyazhny (e0ne) → nobody
Revision history for this message
Andrey Danin (gcon-monolake) wrote :

I have same trouble.
Ubuntu 12.04 Firefox 21.0 plugin PDF.js

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Tatyanka (tatyana-leontovich) wrote :

I have not such problem
Mac Os 10.8.5 Firefox 25.0.1 without plugins for PDF

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Mike Scherbakov (mihgen) wrote :

Andrey - but you can download fine, and then open the document with PDF reader on Ubuntu just fine, right? So I'm closing this then.

Changed in fuel:
status: New → Incomplete
Revision history for this message
Vladimir Sharshov (vsharshov) wrote :

I have such problem too in FireFox 25.01 (standart ubuntu browser) without additional pdf plugins. Evince (document viewer) open it without any problem.

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Miroslav Anashkin (manashkin) wrote :

Adobe Reader plugin under Firefox 25.01 reports "This document might not be displayed correctly" as well and shows empty page.

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Dmitry Ilyin (idv1985) wrote :

I'll try to debug this

Changed in fuel:
assignee: nobody → Dmitry Ilyin (idv1985)
Revision history for this message
Dmitry Ilyin (idv1985) wrote :

All our PDF files, not only RelNotes are slightly corrupted and have broken XREF table.
This table contains index of objects and if it's broken viewer will have to reindex the file.
It takes a lot of time and looks like PDF.js of some firefox versions sometimes hang.

   **** Warning: An error occurred while reading an XREF table.
   **** The file has been damaged. This may have been caused
   **** by a problem while converting or transfering the file.
   **** Ghostscript will attempt to recover the data.
   **** Warning: There are objects with matching object and generation
   **** numbers. The accuracy of the resulting image is unknown.

   **** This file had errors that were repaired or ignored.
   **** The file was produced by:
   **** >>>> ReportLab PDF Library - www.reportlab.com <<<<
   **** Please notify the author of the software that produced this
   **** file that it does not conform to Adobe's published PDF
   **** specification.

This files can be easily fixed:

repair_pdf.sh Mirantis-OpenStack-4.0-RelNotes.pdf Mirantis-OpenStack-4.0-RelNotes-fixed.pdf
gs -o "${2}" -sDEVICE=pdfwrite -dPDFSETTINGS=/prepress "${1}"

It makes file load much faster and without errors. So we can either process of files before release or
do something with >>>> ReportLab PDF Library - www.reportlab.com <<<< service we are using.

Changed in fuel:
status: Incomplete → Triaged
Revision history for this message
Dmitry Ilyin (idv1985) wrote :

Passing files through prepress distiller also reduces file size
-rw-rw-r-- 1 dilyin dilyin 1,2M марта 3 20:31 Mirantis-OpenStack-4.0-ReferenceArchitecture-fixed.pdf
-rw-rw-r-- 1 dilyin dilyin 3,4M февр. 11 19:03 Mirantis-OpenStack-4.0-ReferenceArchitecture.pdf

Revision history for this message
Dmitry Ilyin (idv1985) wrote :

Pdf metadata is missing too (

Title:
Subject: (unspecified)
Keywords:
Author:
Creator: (unspecified)
Producer: ReportLab PDF Library - www.reportlab.com
CreationDate: Sat Jan 1 00:00:00 2000
Tagged: no
Form: none
Pages: 35
Encrypted: no
Page size: 612 x 792 pts (letter)
Page rot: 0
File size: 3516715 bytes
Optimized: no
PDF version: 1.4

Dmitry Ilyin (idv1985)
Changed in fuel:
importance: High → Low
Revision history for this message
Dmitry Ilyin (idv1985) wrote :

It became even worse. Now GhostScript doesn't help and crushes.

Changed in fuel:
status: Triaged → Confirmed
Dmitry Pyzhov (dpyzhov)
Changed in fuel:
status: Confirmed → Won't Fix
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