package cups 1.7.0~rc1-0ubuntu5 failed to install/upgrade: subprocess new pre-removal script returned error exit status 127

Bug #1257512 reported by Arieh Jerichower
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Invalid
Low
Unassigned

Bug Description

Description: Ubuntu 13.10
Release: 13.10

cups:
  Installed: 1.7.0~rc1-0ubuntu5
  Candidate: 1.7.0~rc1-0ubuntu5.1
  Version table:
     1.7.0~rc1-0ubuntu5.1 0
        500 http://il.archive.ubuntu.com/ubuntu/ saucy-updates/main amd64 Packages
 *** 1.7.0~rc1-0ubuntu5 0
        500 http://il.archive.ubuntu.com/ubuntu/ saucy/main amd64 Packages
        100 /var/lib/dpkg/status
N: Unable to locate package pkgname

ProblemType: Package
DistroRelease: Ubuntu 13.10
Package: cups 1.7.0~rc1-0ubuntu5
ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
Uname: Linux 3.11.0-13-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
CupsErrorLog:

Date: Wed Dec 4 00:44:38 2013
DpkgHistoryLog:
 Start-Date: 2013-12-04 00:44:08
 Commandline: apt-get install -f
 Upgrade: cups:amd64 (1.7.0~rc1-0ubuntu5, 1.7.0~rc1-0ubuntu5.1)
DuplicateSignature: package:cups:1.7.0~rc1-0ubuntu5:subprocess new pre-removal script returned error exit status 127
ErrorMessage: subprocess new pre-removal script returned error exit status 127
InstallationDate: Installed on 2013-10-18 (46 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
Lpstat: device for Deskjet_1000_J110: hp:/usb/Deskjet_1000_J110_series?serial=CN2CR18JYK05YD
MachineType: Dell Inc. Vostro 3550
MarkForUpload: True
Papersize: a4
PpdFiles: Deskjet_1000_J110: HP Deskjet 1000 j110 Series, hpcups 3.13.9
ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=b89e206d-9a86-4f13-991f-dc17a64eff7f ro quiet splash vt.handoff=7
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=b89e206d-9a86-4f13-991f-dc17a64eff7f ro quiet splash vt.handoff=7
SourcePackage: cups
Title: package cups 1.7.0~rc1-0ubuntu5 failed to install/upgrade: subprocess new pre-removal script returned error exit status 127
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/18/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0JGC48
dmi.board.vendor: Dell Inc.
dmi.board.version: A07
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd07/18/2011:svnDellInc.:pnVostro3550:pvrNotSpecified:rvnDellInc.:rn0JGC48:rvrA07:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Vostro 3550
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.

Revision history for this message
Arieh Jerichower (lionewe) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Reviewing your dmesg attachment in this bug report it seems that there is a problem with your hardware. I recommend performing a back up and then investigating the situation. Measures you might take include checking cable connections and using software tools to investigate the health of your hardware. In the event that is is not in fact an error with your hardware please set the bug's status back to New. Thanks and good luck!

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: hardware-error
Changed in cups (Ubuntu):
importance: Undecided → Low
status: New → Invalid
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.