Cannot add layer, error connecting

Bug #1256156 reported by Mike
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
JHelioviewer
New
Undecided
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Bug Description

Originally using OpenJDK/JRE but switched to java 6 to test, same result.
Also tried to removed ~/JHelioviewer , starting fresh. Problems began today, was working fine yesterday.

2013-11-29 03:02:34,052 [main] INFO root - Start main window
ERROR: java.io.IOException: Invalid status code returned (500)
ERROR: at org.helioviewer.viewmodel.view.jp2view.io.jpip.JPIPSocket.receive(JPIPSocket.java:197)
ERROR: at org.helioviewer.viewmodel.view.jp2view.kakadu.KakaduUtils.downloadInitialData(KakaduUtils.java:114)
ERROR: at org.helioviewer.viewmodel.view.jp2view.JP2Image.initRemote(JP2Image.java:231)
ERROR: at org.helioviewer.viewmodel.view.jp2view.JP2Image.<init>(JP2Image.java:178)
ERROR: at org.helioviewer.viewmodel.view.ViewHelper.loadView(ViewHelper.java:510)
ERROR: at org.helioviewer.viewmodel.view.ViewHelper.loadView(ViewHelper.java:467)
ERROR: at org.helioviewer.jhv.io.APIRequestManager.newLoad(APIRequestManager.java:312)
ERROR: at org.helioviewer.jhv.io.APIRequestManager.requestData(APIRequestManager.java:241)
ERROR: at org.helioviewer.jhv.io.APIRequestManager.loadImage(APIRequestManager.java:121)
ERROR: at org.helioviewer.jhv.io.APIRequestManager.getLatestImageDate(APIRequestManager.java:65)
ERROR: at org.helioviewer.jhv.gui.dialogs.ObservationDialog$TimeSelectionPanel.setupTime(ObservationDialog.java:486)
ERROR: at org.helioviewer.jhv.gui.dialogs.ObservationDialog$1.run(ObservationDialog.java:164)
ERROR: at java.lang.Thread.run(Thread.java:662)
2013-11-29 03:02:34,777 [CreateViewChainsThread] INFO root - Start creating view chains
2013-11-29 03:02:34,849 [CreateViewChainsThread] INFO root - HEKConstants -> Setting up event acronyms... Done.
2013-11-29 03:02:34,912 [CreateViewChainsThread] INFO root - HEKConstants -> Setting up event icons... Done.
2013-11-29 03:02:35,086 [CreateViewChainsThread] INFO root - HEKConstants -> Setting up event buffered images... Done.
ERROR: java.io.IOException: Invalid status code returned (500)
ERROR: at org.helioviewer.viewmodel.view.jp2view.io.jpip.JPIPSocket.receive(JPIPSocket.java:197)
ERROR: at org.helioviewer.viewmodel.view.jp2view.kakadu.KakaduUtils.downloadInitialData(KakaduUtils.java:114)
ERROR: at org.helioviewer.viewmodel.view.jp2view.JP2Image.initRemote(JP2Image.java:231)
ERROR: at org.helioviewer.viewmodel.view.jp2view.JP2Image.<init>(JP2Image.java:178)
ERROR: at org.helioviewer.viewmodel.view.ViewHelper.loadView(ViewHelper.java:510)
ERROR: at org.helioviewer.viewmodel.view.ViewHelper.loadView(ViewHelper.java:467)
ERROR: at org.helioviewer.jhv.io.APIRequestManager.newLoad(APIRequestManager.java:312)
ERROR: at org.helioviewer.jhv.io.APIRequestManager.requestData(APIRequestManager.java:241)
ERROR: at org.helioviewer.jhv.io.APIRequestManager.loadImage(APIRequestManager.java:121)
ERROR: at org.helioviewer.jhv.io.APIRequestManager.getLatestImageDate(APIRequestManager.java:65)
ERROR: at org.helioviewer.jhv.gui.dialogs.ObservationDialog$TimeSelectionPanel.setupTime(ObservationDialog.java:486)
ERROR: at org.helioviewer.jhv.gui.dialogs.ObservationDialog$1.run(ObservationDialog.java:164)
ERROR: at java.lang.Thread.run(Thread.java:662)
2013-11-29 03:02:36,241 [ObservationSetup] ERROR root - >> APIRequestManager.getLatestImageDate() > Error while opening stream. Use current date as initial end date.
java.io.IOException: Error in the server communication:Error in the server communication:
Connection reset
 at org.helioviewer.jhv.io.APIRequestManager.loadImage(APIRequestManager.java:128)
 at org.helioviewer.jhv.io.APIRequestManager.getLatestImageDate(APIRequestManager.java:65)
 at org.helioviewer.jhv.gui.dialogs.ObservationDialog$TimeSelectionPanel.setupTime(ObservationDialog.java:486)
 at org.helioviewer.jhv.gui.dialogs.ObservationDialog$1.run(ObservationDialog.java:164)
 at java.lang.Thread.run(Thread.java:662)
2013-11-29 03:02:36,310 [LoadNewMovie] INFO root - Connect to http://helioviewer.org/api/index.php?action=getJPX&observatory=SDO&instrument=AIA&detector=AIA&measurement=171&startTime=2013-11-26T02:32:36Z&endTime=2013-11-27T02:32:36Z&cadence=1800&jpip=true&verbose=true&linked=true
2013-11-29 03:02:39,066 [LoadNewMovie] ERROR root - An error occured while opening the remote file!
java.io.IOException: Error in the server communication:Error in the server communication:
Invalid status code returned (500)
 at org.helioviewer.jhv.io.APIRequestManager.loadImageSeries(APIRequestManager.java:183)
 at org.helioviewer.jhv.io.APIRequestManager.requestAndOpenRemoteFile(APIRequestManager.java:346)
 at org.helioviewer.jhv.gui.dialogs.ObservationDialog$3.run(ObservationDialog.java:295)
 at java.lang.Thread.run(Thread.java:662)

Trying to download from "Open Remote":
2013-11-29 03:14:48,379 [LoadNewMovie] ERROR root - An error occured while opening the remote file!
java.io.IOException: Error in the server communication:Error in the server communication:
Invalid status code returned (500)
 at org.helioviewer.jhv.io.APIRequestManager.loadImageSeries(APIRequestManager.java:183)
 at org.helioviewer.jhv.io.APIRequestManager.requestAndOpenRemoteFile(APIRequestManager.java:346)
 at org.helioviewer.jhv.gui.dialogs.ObservationDialog$3.run(ObservationDialog.java:295)
 at java.lang.Thread.run(Thread.java:662)
2013-11-29 03:16:31,919 [AWT-EventQueue-0] INFO root - Connect to http://helioviewer.org/jp2/
2013-11-29 03:16:32,624 [AWT-EventQueue-0] INFO root - Connect to http://helioviewer.org/jp2/
2013-11-29 03:16:42,724 [AWT-EventQueue-0] INFO root - Connect to http://helioviewer.org/jp2/AIA/
2013-11-29 03:16:46,147 [AWT-EventQueue-0] INFO root - Connect to http://helioviewer.org/jp2/AIA/131/
2013-11-29 03:16:47,306 [AWT-EventQueue-0] INFO root - Connect to http://helioviewer.org/jp2/AIA/131/2012/
2013-11-29 03:16:48,936 [AWT-EventQueue-0] INFO root - Connect to http://helioviewer.org/jp2/AIA/131/2012/05/
2013-11-29 03:16:52,108 [AWT-EventQueue-0] INFO root - Connect to http://helioviewer.org/jp2/AIA/131/2012/05/08/
ERROR: java.io.IOException: Invalid status code returned (500)
ERROR: at org.helioviewer.viewmodel.view.jp2view.io.jpip.JPIPSocket.receive(JPIPSocket.java:197)
ERROR: at org.helioviewer.viewmodel.view.jp2view.kakadu.KakaduUtils.downloadInitialData(KakaduUtils.java:114)
ERROR: at org.helioviewer.viewmodel.view.jp2view.JP2Image.initRemote(JP2Image.java:231)
ERROR: at org.helioviewer.viewmodel.view.jp2view.JP2Image.<init>(JP2Image.java:178)
ERROR: at org.helioviewer.viewmodel.view.ViewHelper.loadView(ViewHelper.java:510)
ERROR: at org.helioviewer.viewmodel.view.ViewHelper.loadView(ViewHelper.java:467)
ERROR: at org.helioviewer.jhv.io.APIRequestManager.newLoad(APIRequestManager.java:312)
ERROR: at org.helioviewer.jhv.gui.dialogs.OpenRemoteFileDialog$3.run(OpenRemoteFileDialog.java:468)
ERROR: at java.lang.Thread.run(Thread.java:662)
ERROR: java.io.IOException: Invalid status code returned (500)
ERROR: at org.helioviewer.viewmodel.view.jp2view.io.jpip.JPIPSocket.receive(JPIPSocket.java:197)
ERROR: at org.helioviewer.viewmodel.view.jp2view.kakadu.KakaduUtils.downloadInitialData(KakaduUtils.java:114)
ERROR: at org.helioviewer.viewmodel.view.jp2view.JP2Image.initRemote(JP2Image.java:231)
ERROR: at org.helioviewer.viewmodel.view.jp2view.JP2Image.<init>(JP2Image.java:178)
ERROR: at org.helioviewer.viewmodel.view.ViewHelper.loadView(ViewHelper.java:510)
ERROR: at org.helioviewer.viewmodel.view.ViewHelper.loadView(ViewHelper.java:467)
ERROR: at org.helioviewer.jhv.io.APIRequestManager.newLoad(APIRequestManager.java:312)
ERROR: at org.helioviewer.jhv.gui.dialogs.OpenRemoteFileDialog$3.run(OpenRemoteFileDialog.java:468)
ERROR: at java.lang.Thread.run(Thread.java:662)
ERROR: java.io.IOException: Invalid status code returned (500)
ERROR: at org.helioviewer.viewmodel.view.jp2view.io.jpip.JPIPSocket.receive(JPIPSocket.java:197)
ERROR: at org.helioviewer.viewmodel.view.jp2view.kakadu.KakaduUtils.downloadInitialData(KakaduUtils.java:114)
ERROR: at org.helioviewer.viewmodel.view.jp2view.JP2Image.initRemote(JP2Image.java:231)
ERROR: at org.helioviewer.viewmodel.view.jp2view.JP2Image.<init>(JP2Image.java:178)
ERROR: at org.helioviewer.viewmodel.view.ViewHelper.loadView(ViewHelper.java:510)
ERROR: at org.helioviewer.viewmodel.view.ViewHelper.loadView(ViewHelper.java:467)
ERROR: at org.helioviewer.jhv.io.APIRequestManager.newLoad(APIRequestManager.java:312)
ERROR: at org.helioviewer.jhv.gui.dialogs.OpenRemoteFileDialog$3.run(OpenRemoteFileDialog.java:468)
ERROR: at java.lang.Thread.run(Thread.java:662)
ERROR: java.io.IOException: Invalid status code returned (500)
ERROR: at org.helioviewer.viewmodel.view.jp2view.io.jpip.JPIPSocket.receive(JPIPSocket.java:197)
ERROR: at org.helioviewer.viewmodel.view.jp2view.kakadu.KakaduUtils.downloadInitialData(KakaduUtils.java:114)
ERROR: at org.helioviewer.viewmodel.view.jp2view.JP2Image.initRemote(JP2Image.java:231)
ERROR: at org.helioviewer.viewmodel.view.jp2view.JP2Image.<init>(JP2Image.java:178)
ERROR: at org.helioviewer.viewmodel.view.ViewHelper.loadView(ViewHelper.java:510)
ERROR: at org.helioviewer.viewmodel.view.ViewHelper.loadView(ViewHelper.java:467)
ERROR: at org.helioviewer.jhv.io.APIRequestManager.newLoad(APIRequestManager.java:312)
ERROR: at org.helioviewer.jhv.gui.dialogs.OpenRemoteFileDialog$3.run(OpenRemoteFileDialog.java:468)
ERROR: at java.lang.Thread.run(Thread.java:662)
ERROR: java.io.IOException: Invalid status code returned (500)
ERROR: at org.helioviewer.viewmodel.view.jp2view.io.jpip.JPIPSocket.receive(JPIPSocket.java:197)
ERROR: at org.helioviewer.viewmodel.view.jp2view.kakadu.KakaduUtils.downloadInitialData(KakaduUtils.java:114)
ERROR: at org.helioviewer.viewmodel.view.jp2view.JP2Image.initRemote(JP2Image.java:231)
ERROR: at org.helioviewer.viewmodel.view.jp2view.JP2Image.<init>(JP2Image.java:178)
ERROR: at org.helioviewer.viewmodel.view.ViewHelper.loadView(ViewHelper.java:510)
ERROR: at org.helioviewer.viewmodel.view.ViewHelper.loadView(ViewHelper.java:467)
ERROR: at org.helioviewer.jhv.io.APIRequestManager.newLoad(APIRequestManager.java:312)
ERROR: at org.helioviewer.jhv.gui.dialogs.OpenRemoteFileDialog$3.run(OpenRemoteFileDialog.java:468)
ERROR: at java.lang.Thread.run(Thread.java:662)
#
# A fatal error has been detected by the Java Runtime Environment:
#
# SIGSEGV (0xb) at pc=0x00007f8fffd31548, pid=18137, tid=140256342517504
#
# JRE version: 6.0_45-b06
# Java VM: Java HotSpot(TM) 64-Bit Server VM (20.45-b01 mixed mode linux-amd64 compressed oops)
# Problematic frame:
# C [libkdu_jni-linux-x86-64-glibc-2-7.so+0x192548] kdu_codestream::open_tile(kdu_coords, kdu_thread_env*)+0x58
#
# An error report file with more information is saved as:
# /home/mike/jhelio/hs_err_pid18137.log
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
#

Revision history for this message
Mike (back64) wrote :
description: updated
Mike (back64)
description: updated
description: updated
description: updated
Revision history for this message
Mike (back64) wrote :

Log

description: updated
Revision history for this message
Mike (back64) wrote :

Log - OpenJDK/JRE

Revision history for this message
Daniel Mueller (dmueller-esa) wrote : Re: [Bug 1256156] [NEW] Cannot add layer, error connecting
Download full text (43.0 KiB)

Hi Mike,

Sorry for the inconvenience! Could you try again? It might be that your error due to the Helioviewer server being off-line due to being swamped by an extraordinarily high number of requests (Comet ISON). Thanks!

Best regards,
Daniel

------------------------------------------------------------------------
Dr. Daniel Mueller (<email address hidden>)
Solar Orbiter Project Scientist
European Space Agency / ESTEC (SRE-S)
P.O. Box 299, 2200 AG Noordwijk, NL
Tel: +31 71 565 4033, Fax: +31 71 565 4697
------------------------------------------------------------------------

On 29. 11.2013, at 3:05 , Mike wrote:

> Public bug reported:
>
> Originally using OpenJDK/JRE but switched to java 6 to test, same result.
> Also tried to removed ~/JHelioviewer , starting fresh. Problems began today, was working fine yesterday.
>
>
> 2013-11-29 03:02:34,052 [main] INFO root - Start main window
> ERROR: java.io.IOException: Invalid status code returned (500)
> ERROR: at org.helioviewer.viewmodel.view.jp2view.io.jpip.JPIPSocket.receive(JPIPSocket.java:197)
> ERROR: at org.helioviewer.viewmodel.view.jp2view.kakadu.KakaduUtils.downloadInitialData(KakaduUtils.java:114)
> ERROR: at org.helioviewer.viewmodel.view.jp2view.JP2Image.initRemote(JP2Image.java:231)
> ERROR: at org.helioviewer.viewmodel.view.jp2view.JP2Image.<init>(JP2Image.java:178)
> ERROR: at org.helioviewer.viewmodel.view.ViewHelper.loadView(ViewHelper.java:510)
> ERROR: at org.helioviewer.viewmodel.view.ViewHelper.loadView(ViewHelper.java:467)
> ERROR: at org.helioviewer.jhv.io.APIRequestManager.newLoad(APIRequestManager.java:312)
> ERROR: at org.helioviewer.jhv.io.APIRequestManager.requestData(APIRequestManager.java:241)
> ERROR: at org.helioviewer.jhv.io.APIRequestManager.loadImage(APIRequestManager.java:121)
> ERROR: at org.helioviewer.jhv.io.APIRequestManager.getLatestImageDate(APIRequestManager.java:65)
> ERROR: at org.helioviewer.jhv.gui.dialogs.ObservationDialog$TimeSelectionPanel.setupTime(ObservationDialog.java:486)
> ERROR: at org.helioviewer.jhv.gui.dialogs.ObservationDialog$1.run(ObservationDialog.java:164)
> ERROR: at java.lang.Thread.run(Thread.java:662)
> 2013-11-29 03:02:34,777 [CreateViewChainsThread] INFO root - Start creating view chains
> 2013-11-29 03:02:34,849 [CreateViewChainsThread] INFO root - HEKConstants -> Setting up event acronyms... Done.
> 2013-11-29 03:02:34,912 [CreateViewChainsThread] INFO root - HEKConstants -> Setting up event icons... Done.
> 2013-11-29 03:02:35,086 [CreateViewChainsThread] INFO root - HEKConstants -> Setting up event buffered images... Done.
> ERROR: java.io.IOException: Invalid status code returned (500)
> ERROR: at org.helioviewer.viewmodel.view.jp2view.io.jpip.JPIPSocket.receive(JPIPSocket.java:197)
> ERROR: at org.helioviewer.viewmodel.view.jp2view.kakadu.KakaduUtils.downloadInitialData(KakaduUtils.java:114)
> ERROR: at org.helioviewer.viewmodel.view.jp2view.JP2Image.initRemote(JP2Image.java:231)
> ERROR: at org.helioviewer.viewmodel.view.jp2view.JP2Image.<init>(JP2Image.java:178)
> ERROR: at org.helioviewer.viewmodel.view.ViewHelper.loadView(ViewHelper.java:510)
> ERROR: at org.helioviewer.viewmodel.view.Vi...

Revision history for this message
Michael (localgost) wrote :

Hi Daniel.

Apparently i have two launchpad accounts i just discovered.
But i still have some problems, but i guess that must be it, i'm experiencing pixelation now. I found that while Jhelio was having issues connecting, the browser version was working fine, though i much prefer the Jhelio. I did manage to connect and get the images a day after. Btw, is there anyway to up the limit on the number of images? Make it configurable perhaps. ( Spits an error when say i want to load more then 1200 images. And reduces the number. )
Thanks.
-Mike

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