Printer stops printing with hex error displayed

Bug #1255333 reported by Andy K
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HPLIP
New
Undecided
Unassigned

Bug Description

When trying to print almost any document on my HP Deskjet 3050 the page fails to print the last 1cm of the page and stops feeding the page through. The displaye screen displayes an error code:

ERROR CODE
0x0005FBB6

I am using Crunchbang 64bit over a wireless network. To continue printing I have to shut down the print using the power button and turn it on again.

Revision history for this message
Amarnath Chitumalla (amarnath-chitumalla) wrote :

Hi Andy,

Which OS being used in your system?

If other than Linux, contact HP total care www.hp.com

For Linux OS,
1) please install latest HPLIP from http://hplipopensource.com/hplip-web/install.html
2) Remove and reconfigure print Queue
    $ hp-setup -r
     --> Remove queue.
    $ hp-setup

If still problem persists, provide us logs y running following command
    $ su -c 'hp-logcapture'
or
    $ sudo hp-logcapture

Thanks & Regards,
Amarnath

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